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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 917 reviews
85%
Recommend This Property

Ratings Breakdown

917reviews

  • 5 Stars
    533
  • 4 Stars
    206
  • 3 Stars
    81
  • 2 Stars
    49
  • 1 Stars
    48

Great stay

By

June 21, 2017

club

I love staying here. It is close to about anything you want to experience if you can pry yourself away from the hotel.

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Very nice room

By

June 20, 2017

The room was very nice and comfortable. Only thing I noticed was that the bathroom seems a little cramp. I had to close the door in order to use the commode.

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Bed was awful!

By

June 20, 2017

club

Bed was not comfortable. It felt as if there were wiring running around the perimeter. It also felt as if you were sleeping on springs. Every time you moved, they made a noise.

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Great location and wonderful customer service

By

June 20, 2017

club

I have stayed at this location before and it seems to get better. I really enjoyed how pleasant everyone was to me. The desk staff were very pleasant.

My only suggestion would be to have the room walls cleaned by the bed headboard. I looked down and it was really dirty. I even saw some sugar ants.

Still, I recommend the location overall.

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Comfy bed great service

By

June 19, 2017

All was great , very much appreciated. Could use another recumbent bike in gym

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Did not enjoy my stay

By

June 18, 2017

club

My room was a very sketchy corner on the first floor and it was a tiny. Room was not very clean, and had no hot water.

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Old Hotel

By

June 18, 2017

This is a Crown Plaza and you would expect more from this brand - the hotel has not been updated in 15 years, old furniture, paint....very loud as the hotel had many bikers staying there during a bike rally - bad for all other guests.

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Great place.

By

June 17, 2017

club

Great place to stay. Staff needs an update but able to look past it

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Beautiful Hotel and Great Bed!

By

June 16, 2017

club

Love this hotel and it is always a favorite when I visit Austin for work or play. The hotel lobby is nice and inviting and the rooms are clean with the best mattresses!

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Great stay in Austin

By

June 15, 2017

club

Very comfortable stay at the Austin property. Staff, parking were excellent, and premises are maintained.
Wife raved about not having any pain from a rotator cuff injury after staying on their very comfortable beds.

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5 Stars!

By

June 15, 2017

club

Whether business or pleasure, Crowne Plaze Austin, TX is the place to be. I had an overnight stay there on Sunday, June 11, 2017. THe executive level is quiet and prepared to offer guests above and beyond service right when you need them. Thanks for making my conference trip so positive and memorable.

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Never stay here

By

June 14, 2017

Rooms were disgusting. Beds had a horrible smell. Carpet literally left my socks and kids feet black. Horrible!!

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