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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 950 reviews
85%
Recommend This Property

Ratings Breakdown

950reviews

  • 5 Stars
    555
  • 4 Stars
    210
  • 3 Stars
    83
  • 2 Stars
    52
  • 1 Stars
    50

Swimming pool and spa

By

July 20, 2017

club

The only thing wrong was a need to have the pool floor vacuumed.

Both were at comfortable temperatures and after my swim it felt good to wind down in the executive lounge.

Evening and morning staff were friendly and courteous. Kudos to both the young ladies.

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Housekeeping Staff

By

July 19, 2017

club

I Stayed At The Crown Plaza Austin For My Brothers MC Reunion We Had The Best Time! To My Knowledge There Weren't Any Complaints About Noise Or The Amount Of Traffic In The Hotel Or Parking Lots. The Housekeeping Staff Was Absolutely Fabulous! My Room Was A Mess Everyday And They Came In And Made It Look Like I Just Checked In. After Introducing Myself To Her She Knocked On My Door Before The End Of Her Shift To Check To See If I Needed One Last Thing Before She Left. She Was The Sweetest EVER!

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Second time

By

July 19, 2017

club

Very nice staff. Very professional team. Clean hotel.

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Convenient location and comfortable.

By

July 17, 2017

platinumelite

The staff was very helpful and professional. Location of this hotel was convenient and close to downtown amenities. Quiet room and hotel atmosphere. No complaints.

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Great service and friendly staff

By

July 17, 2017

club

I was very pleased with my stay and received wonderful service. I needed plastic ware, towels ,and more coffee and the staff brought me all of those items with a smile and very quickly. The service during my complimentary breakfast was amazing and I enjoyed watching my omelet being made by Oscar!

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Crowne Plaza Austin

By

July 17, 2017

The room was clean, staff were very responsive. I was there for a business meeting, the breakfast and lunch provided was very good. Great place to stay for business or pleasure.

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Great Hotel

By

July 17, 2017

Great Hotel would recommend staying in this hotel if traveling to the Austin area

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Great Value

By

July 17, 2017

I stay at the Crowne Plaza every time I am in Austin. They give me an excellent rate (my employer's rate) and I am treated as an executive. I enjoy the made-to-order breakfasts and the evening executives reception in the seventh floor.

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Great location and service

By

July 15, 2017

I have been staying at this Crowne Plaza for almost 10 years and have the same wonderful experience each time. The staff is extremely attentive and the rooms are comfortable and spacious . . . easy to get to any part of Austin.

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Neutral

By

July 15, 2017

club

The stay was ok. The meeting room was got two of the three days I was there. The ac was not working in the meeting room.

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Conference Experience

By

July 11, 2017

club

This hotel has seen it's better days. I would not stay here again. The staff were very nice but the accommodations were not.

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Nice quiet hotel

By

July 10, 2017

club

Rooms really nice and very clean and comfortable. Bar and restaurant closed when I tried to get a drink and snacks at 3ish pm on a Saturday afternoon. Staff and Door man really nice, police and helpful.

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