Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 720 reviews
84%
Recommend This Property

Ratings Breakdown

720reviews

  • 5 Stars
    415
  • 4 Stars
    157
  • 3 Stars
    71
  • 2 Stars
    40
  • 1 Stars
    37

Very nice hotel

By

August 24, 2016

Great atmosphere and a very helpful and kind staff made for a very nice experience.

Read More
Read Less

Second Chance, Last Chance

By

August 23, 2016

Decided to give this property another try after having some issues with a past stay. I was very surprised when I talked to the manager about coming back and giving another chance and instead of saying thank you, he decided that it was more important to look up my last stay and tell me that it had been longer than I had said. I was kind of taken back. Oh well. Went to the executive lounge and enjoyed a drink and a few snacks and was reminded that since it was a Friday night and the lounge would not provide breakfast, that the front desk would gladly provide breakfast in the on site restaurant. Well, after going back down to the reception desk, this perked was debated and hashed over between the clerk I was speaking to and the manager. Why would there be any discussion if this was something that was a common practice for guest that have status with priority club. I was not impressed with management and decided that we would check out early and not stay the other night we had booked. I also concluded that I will NEVER stay at this property again, and really do not recommend others as well. Take a short trip across the highway to The Holiday Inn . Better service and a much better stay.

Read More
Read Less

Great location

By

August 22, 2016

I chose this site due to its central location in Austin. Very accessible to 290 and 35 and Crowne Plaza has great atmosphere and service.

Read More
Read Less

Comfortable and very clean bed with great service!

By

August 21, 2016

club

I was very pleased with my stay at the Crowne Plaza! I recommend them to anyone staying in Austin for business or pleasure. The staff were very accommodating and friendly as well! I look forward to staying here again in the future!

Read More
Read Less

Great Location

By

August 15, 2016

club

The Hotel is easy to access when coming from Houston on 290. Would highly recommend for business travelers.

Read More
Read Less

Almost perfect

By

August 12, 2016

My wife and I liked everything about our stay except our experience in the Bar and Grille.
The food was tasty and well prepared but the steak was a little tough.
The service was a little slow but that was because the waitress was overworked. She really hustled and was very friendly and cheerful but just had too many people to take care of over too big an area.

Read More
Read Less

Old property

By

August 10, 2016

platinumelite

The room is getting dated and I feel like i walked into a 3 star hotels

Read More
Read Less

Comfortable bed and great service.

By

August 10, 2016

club

Don't judge a book by its cover. The exterior of the Hotel seemed a little dated but the interior was much nicer. we enjoyed our stay and really liked the patio attached to our room and we would definitely stay here again.

Read More
Read Less

Crowne Plaza - Austin, TX

By

August 04, 2016

club

Great service, clean rooms, and good prices. The experience was excellent! Highly recommend this property whenever you're in Austin.

Read More
Read Less

fit for use

By

August 03, 2016

club

This was what we needed - close to campus for moving two kids out of two apartments and into two more.

Read More
Read Less

Excellant Hotel

By

August 02, 2016

I was very impressed with the service and staff at the Crowne Plaza Austin. It was within walking distance of several major eating establishments. They were very accommodating of my Harley-Davidson Ultra Limited and allowed me to park it under the cover of the main entrance driveway. Large, clean and very cool (temperature wise) hotel room.

Read More
Read Less

Courteous employees and clean room

By

July 28, 2016

club

Friendly employees, clean room and very comfortable. I would stay at the Crowne Plaza Hotel Austin again! Thank you!

Read More
Read Less