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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 791 reviews
86%
Recommend This Property

Ratings Breakdown

791reviews

  • 5 Stars
    513
  • 4 Stars
    139
  • 3 Stars
    53
  • 2 Stars
    45
  • 1 Stars
    41

Clean Rooms and Great Service

By

April 29, 2017

Great hotel, no issues and overall friendly staff. Business trip for three nights and will definitely return to this hotel in my next trip here business or leisure

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Parking, lobby, room, and breakfast

By

April 29, 2017

club

Once we arrived, we parked. Parking spots are very small and you can tell where the old parking lines were. Making it harder to figure out how you needed to park. Once we got into the lobby, it was really nice. The guest service representative was really nice and very helpful. Seeing a lobby like this makes you think the rooms are nice. Once we got to our room, you can barely turn around. We had a double queen. Lamp lights were extremely dime. Shower time came around and my husband found an old used wash rag over the shower curtain rod. Hair on the ceilings in the bathroom and bedroom. There was what looked like bloody fingerprints on the inside of the bathroom door. Go to sleep, beds are not comfortable at all. Pillows, what's the use of pillows if they just sink as soon as your head lays on them. Way to soft. Get up the next morning for breakfast and the server told us we didn't have the breakfast included. I politely told the lady that it should of been. She went and checked and came back moments later and agreed with me on the breakfast. My son loves bacon. He couldn't even stand the taste of their bacon. The breakfast was horrible.

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great hotel, good location

By

April 27, 2017

club

We like attending here. New Years eve party each of past 5 years is our favorite. Other stays during college seasons.

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great service at breakfast

By

April 26, 2017

Best breakfast staff and cook ever! Extremely professional team in all areas and throughout the entire hotel!

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Quiet room clean and comfortable

By

April 25, 2017

club

Excellent food bar was very nice and the staff was very friendly

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Great service by the staff

By

April 23, 2017

club

Enjoyed my stay, the staff made it nice to be there. Really enjoyed the food and drinks. Was nice relaxing by the pool

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My stay

By

April 23, 2017

I enjoyed everything except my having to deal with the breakfast issues

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wet floor

By

April 23, 2017

water from the shower went all over the bathroom floor. Other than that very comfortable bed and clean room

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Business

By

April 22, 2017

The beds were not very comfortable. Maybe the mattress needed replacing.

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Very Friendly

By

April 21, 2017

platinumelite

Very Friendly and extremely helpful. They went out of.rheir.way to accomodate.

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Mas de lo que esperaba

By

April 20, 2017

Mi visita fue por negocio. El personal muy amable. Comodidad de las facilidades. Desayuno espectacular!

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Comfortable and upkept hotel

By

April 20, 2017

club

For the length of my stay, the room continued to be cleaned and comfortable. There was an issue with both keys deactivating on one particular day but was handled by the staff.

Overall, this is a very nice hotel and would very much recommend to anyone traveling to the Baton Rouge area.

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