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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 758 reviews
86%
Recommend This Property

Ratings Breakdown

758reviews

  • 5 Stars
    489
  • 4 Stars
    133
  • 3 Stars
    53
  • 2 Stars
    43
  • 1 Stars
    40

Victory provided great service

By

March 28, 2017

Manager Victory really showed customer service. As a IHG member she greeted me. Had an issue and she took care of it really quickly.

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Nice Hotel but rooms are dated

By

March 26, 2017

club

Rooms can really use an overall, when you walk into the hotel it is very nice and the room was a letdown

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Very Nice

By

March 26, 2017

club

Very Nice; I would recommend it. We liked the lounge area and the piano bar and the pool area was nice. We enjoyed the 5th floor room and it had a balcony.

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We are always comfortable staying here

By

March 25, 2017

club

We have stayed at the Crowne Plaza Baton Rouge so much that I now feel at home here. The beds are comfortable, the rooms are very clean. The hotel is conveniently located for anything you are doing in Baton Rouge. We have stayed here for conferences and also for medical reasons at Our Lady of The Lake. They are pet friendly so I get to bring my furbaby with me.

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Friendly service throughout

By

March 24, 2017

platinumelite

Great room and very clean
VERY friendly service by all staff
Very convenient location
GREAT WORKOUT AREA

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comfortable and clean

By

March 20, 2017

Just a nice hotel in a good location. Friendly staff who actually spoke some English. Front counter experience was pleasurable. Bartender was friendly and attentive.

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Caring staff

By

March 19, 2017

platinumelite

There was not one request made that staff did not work to accommodate. Most Front desk staff smile and greet me in the mornings and in the afternoon. I feel valued as an IHG rewards member. This hotel makes my time here on business quite productive by the small gestures.

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Comfortable

By

March 16, 2017

For this to be my first visit I was very impressed with everything. Breakfast was not that good though.

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clean rooms

By

March 15, 2017

I Love staying at the Crowne Plaza. Beds are comfortable and the rooms are very clean.

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Excellent Stay

By

March 13, 2017

platinumelite

Perfect!! Love my stay every time!!! Only place in Baton Rouge to stay!

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Dirty room

By

March 12, 2017

club

Checked in to find a bottle of corona on the floor and dirty bed sheets. Never again.

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Clean and friendly

By

March 12, 2017

Wonderful break from the road on our stop in Baton Rouge. The staff was friendly and helpful. We felt comfortable and relaxed in our room. It was a welcome break from travel.

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