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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 860 reviews
84%
Recommend This Property

Ratings Breakdown

860reviews

  • 5 Stars
    500
  • 4 Stars
    204
  • 3 Stars
    79
  • 2 Stars
    36
  • 1 Stars
    41

facility

By

March 23, 2017

club

facility in the room is old, guest complaining internet not working too well

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Pretty decent airport hotel

By

March 21, 2017

Good room, very nice breakfast with a large choice. Very attentive staff

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Five star

By

March 20, 2017

This is a very nice hotel.Service was very good. Breakfast was really good!

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服務態度很好

By

March 18, 2017

club

酒店的裝潢跟環境都不錯,酒店員工的服務態度也很好。
酒店離機場非常近,交通也方便。
如果早餐的選項多一點會比較好。
早上的時候,如果員工會主動向客人打招呼會更好。
期待會有更好的入住體驗

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Near Airport Location but inexperience staff

By

March 17, 2017

Near Airport location, but overall staff is inexperienced.
Check in at with the preferred membership line was busy, but the staff at the general line provide service to non-member guest that came later than me while I'm standing in the preferred membership line.
I booked a airport shutter at 6am, and I had breakfast at the restaurant that opened at 5:30am, the service was so slow that I end up missing the bus. They didn't bother to alert me when the bus was leaving, There is very few guest at that early time, I have asked the bell desk for the restaurant. They end up have to call a taxi.
I had dinner at the Chinese restaurant, the servers have young inexperience staff.

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RE:WE always stay here while in Beijingt

By

March 16, 2017

platinumelite

We always stay here while in Beijing. This is great whan just staying a few days in Beijing.

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前台服务太差!!!

By

March 14, 2017

前台的办理时间太长了,客人都排长队了,不知道前台在干什么!前台不仅对会员没有关注,而且主动提了会员需求,前台竟然毫无反应。我定了两间房,竟然不告诉我另一间的房号,差评!超级差评!

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Now what you would expect in other countries.

By

March 13, 2017

Rooms amenities are for smaller people.

Shuttle service to the airport is awkward - they drop you off at the lower level and you're left to your own devices to get to the top level departures. A real pain when having extra bags and trying to negotiate elevators in a busy airport.

The hotel is very stingy in giving reward points.

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静かな環境。空港に近い。

By

March 11, 2017

platinumelite

次回は宿泊するか分からない。チェックイン時の対応、チェックアウト時時の対応は非常に悪かった印象。五つ星ホテルの対応では無いと感じた。

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首都机场周边很好的选择

By

March 11, 2017

platinumelite

权益非常丰厚和充足,性价比很高。机场有接驳巴士,在一层的三号门,但好像需要提前电话预约才会有车来。
另外由于第二天有一个展会,所以早上大堂人流有点夸张,其他都很好。

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good location for business closed to airport

By

March 11, 2017

good location, nice staff but need more train on communication skills

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Very nice facility near airport

By

March 09, 2017

Found this to be convenient to airport and a clear, friendly hotel for attending a business conference in Beijing.

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