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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 1033 reviews
85%
Recommend This Property

Ratings Breakdown

1033reviews

  • 5 Stars
    598
  • 4 Stars
    253
  • 3 Stars
    92
  • 2 Stars
    46
  • 1 Stars
    44

性价比不错

By

August 22, 2017

club

性价比不错,服务及酒店服务整体都不错。从入住迎接,拿行李,到办理入住速度及服务态度都非常不错。早餐的品类多,选择性多,中西合璧,性价比高。客房比较舒适,需要经常通风

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床铺舒适,服务令人印象深刻

By

August 21, 2017

晚上入住,赶明天的早班机,为前台潭经理的服务意识点赞,洞悉客户情况,提前开好发票免去早上退房高峰的等待,并推荐了好的房间和餐饮,可惜实在赶时间未能逐一体验,期待下次有机会入住感受

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床铺好,服务好

By

August 20, 2017

club

床铺好,服务一流。但是酒店WI-FI 居然要收费,在现在有点让人匪夷所思...................

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送餐品种和质量不理想

By

August 20, 2017

platinumelite

牛扒不理想,烤和煎炸的有点过。可选择的其它品种也比较少,另外,互联网接入也有问题,在会议中心开会时,基本连不上,跟服务员联系也没有改进。

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ビジネスステイ

By

August 20, 2017

platinumelite

北京空港利用の前泊に最適なホテル。ホテル内のレストランも充実していて良い。スタッフの対応も良く、空港までのシャトルバスがあるので、北京空港までも安心して移動できる。

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Stay on 19 Aug

By

August 20, 2017

All are fine but th check in speed is slow due to insufficient check in staff and slow in process.

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非常好的服务

By

August 19, 2017

飞机取消,找到机场10公里范围内的该酒店,当天客满,由于是金卡会员,同行人也都升级了套房,值班经理非常热心,房间内床品非常舒适,这是倒霉的当天让我最满意的事情

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a good week in the crown

By

August 18, 2017

platinumelite

got a free upgrade to suite at the reception, it's always a good beginning.
the room is nearby the elevator so easy to get around and surprisingly not much noise.
good view but sadly, don't have much time for it.
staying same room for a whole week so a lot stuff like bin have to be in same spot for easy access, but sometimes cleaner likes to put them into default.
nearby has some good resturantes, but takeaway is very easy.. hotel 's own offer is not much of a good comparison, but understandable and acceptable after a cup of wine.

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飞机晚点 不想回家 临时住宿一晚

By

August 18, 2017

飞机晚点了 大概1点了,本来想想Q2任务还有2晚没住,可惜任务是周末连住,随即预约了1晚积分兑换房,发现有机场到酒店的免费巴士,因为之前没预约,临时打电话,酒店派出了一辆巴士接送到酒店,作为SA会员,房型升级套房,待遇都包含,对于积分兑换能享受到如此待遇觉得酒店非常厚道,只可惜第二天起的太晚,酒店赠送的双早都没使用,起来之后 就直接打车回自己家了

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上网体验差

By

August 18, 2017

club

前台要我的邮箱说后续给我上网啥,结果啥都没,用的公共的,一会就掉,一会就掉,差评,后面为了字数123456789

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还不错

By

August 17, 2017

platinumelite

比想象中好,还不错,睡眠环境卫生情况,客服情况,噪音什么的都还可以,早餐也不错,可以说无功无过,和入住的其它假日酒店相差不大

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标题:酒店整体环境不错,大堂明亮

By

August 16, 2017

club

酒店整体环境很好,每次办理入住有专门负责机组接待,感觉很好,服务热情专业,熟知我们的航班计划很专业,尤其机组管家peter.房间干净整洁,设施齐全,

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