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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 985 reviews
85%
Recommend This Property

Ratings Breakdown

985reviews

  • 5 Stars
    572
  • 4 Stars
    238
  • 3 Stars
    88
  • 2 Stars
    43
  • 1 Stars
    44

Great hotel

By

July 20, 2017

club

Great hotel, nice swimming pool and good breakfast.

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靠近机场和新国展的酒店

By

July 19, 2017

位于京密路旁边的这个皇冠假日,算是比较新的酒店。 挨着新国展,距离 T1 和 T2 稍近,到 T3 有班车。在机场办事,住这很方便。
前台和服务人员的态度都很好,餐食种类丰富,游泳馆不错。
房间用的洗漱用品,比较一般,被子总觉得有点潮。

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Un viaggio a Beijing

By

July 19, 2017

club

Bellissimo Hotel. Raccomando vivamente. Personale gentile e competente. Buon centro fitness. E centro massaggi eccezionale.

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服务很好,环境舒适

By

July 18, 2017

club

服务非常好,房间装修的很有格调,亮度也很令人满意。
中餐厅非常好吃,BBQ也很不错。
观光电梯设计很赞,而且遇到了明星哈哈哈。
但是电梯及电梯旁边的空调一般,比较热。

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希望前台员工效率更高一些

By

July 17, 2017

platinumelite

前台的员工效率不是很好,个人员工对业务不熟练,明明可以提前准备好的一些东西,都没有提前准备,主动服务意识很差。个别姑娘的脸都跟僵尸一样。没什么错误,但距离出色还有很长的路。

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有损皇冠假日品牌档次。一定不再入住这家皇冠假日酒店。最多四星级。

By

July 16, 2017

club

一定不再入住这家皇冠假日酒店。最多四星级。严重有损皇冠假日酒店档次。和北京万丽皇冠假日酒店根本没有办法相比。

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前台服务非常好

By

July 16, 2017

本来酒店安排的套房,知道我想要双床,又不厌其烦帮我安排房间,前台服务很让我满意,整体也很好,设施完备,服务用心,下次还会选择这家酒店

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Good night stay

By

July 16, 2017

Our family stayed for two nights. Kids enjoy the swimming pool a lot. Local is good.

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服务一流,餐食很好

By

July 16, 2017

platinumelite

我出差一般都是选择洲际集团旗下的酒店,感觉这个集团旗下的酒店的服务质量和管理都比较到位,卫生条件也很好,只是在对贵宾的的服务标准有哪些不太一致,比如同样的皇冠假日酒店,有的酒店可以让客人免费饮用迷你酒吧里的软银,有的酒店就不可以,不知道什么原因,希望标准一致。总体评价五星。

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Excellent stay

By

July 16, 2017

platinumelite

Wonderful dtay at the Crown Plaza, very nice, neat and luxurius!

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Good hotel

By

July 14, 2017

platinumelite

Nice room, good service and location , breaksfast is great. Very good experience. Like it, will visit again. Recommedate it. Good, good, good, good.

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服务一流

By

July 14, 2017

club

优点:服务员态度好,热情,对客户需求反应及时
问题:应加强客房的保养,提高洗漱品的档次;这个调查太考验我的耐心,要简单明了才好

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