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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 1355 reviews
92%
Recommend This Property

Ratings Breakdown

1355reviews

  • 5 Stars
    928
  • 4 Stars
    338
  • 3 Stars
    52
  • 2 Stars
    23
  • 1 Stars
    14

服务很好

By

July 26, 2017

club

酒店服务很好,客房满意,泳池,健身房满意,特别是泳池水质很好,非常干净,客房房间很大,每个房间都有浴缸,总体很好

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Comfortable bed and great service

By

July 26, 2017

club

Location is difficult to reach if you are not sure of where you are going. The amenities in the hotel are excellent. Otherwise, it is a great location with very easy access to the mall with lots of shops and restaurants to choose from. I would highly recommend.

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相当舒适的一次入住体验

By

July 25, 2017

是工作出差来预订的新云南皇冠,交通稍稍有些不便利,位置有限偏僻,但是入住的体验便打消了路上的不快,大堂环境很好,气氛很好,前台办理入住很贴心,而且有服务员帮我按了电梯,房间很干净,光线很好,本次入住很开心。

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总体感受很好

By

July 25, 2017

club

此次酒店入住总体很满意,房间很干净,但夜里较吵,前台办理入住很快,服务很贴心,经常入住你们皇冠假日,以后会常来的。

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环境安静,整洁卫生,服务不错

By

July 25, 2017

platinumelite

入住的时候出示了ihg会员,从告知没有大床升级成了大床,但是前台没有告知说是升级到了什么级别,迎宾礼有饮料送,入住之后发现房间窗外距离隔壁商场的中央空调很近,噪音比较大,幸好床比较舒服睡得还不错,延迟退房需要主动打电话告知一下才可以,不过服务态度都很好,只给了单早但是味道不错比较偏西式,符合我的口味

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酒吧的菜品质量

By

July 24, 2017

意大利面的出品偏油腻,三位同事晚上很晚到店到酒吧点餐,上餐食时间过长,且有漏单。不过后来有道歉并给了一些花生等的小食。

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和以往一样,不错的酒店

By

July 24, 2017

非常喜欢这家酒店!每个月都会住。酒店的服务很好,每个岗位都很到位,知道我能喝水,每次房间都帮我多备水,这种细致和细心,真是很难得的!

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极佳的酒店

By

July 24, 2017

除了会议入住率经常太高,经常订不到房以外,其他基本挑不到毛病,从入大堂开始,每个见到你的员工都是热情主动的过来帮忙,设施维护很好,房间里用品很齐,毛巾等新的一样干净,服务很贴心,是我住过的ihg酒店里面最好的一家。

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舒心愉悦

By

July 23, 2017

周末入住新云南皇冠假日,整体感觉非常好,环境不错。酒店设施不错,地理位置也很好。停车方便,还送了水果,升级了房间。小插曲是窗帘不够方便,有些蹩脚。卫生间马桶有些松动。游泳池水质很好,光线一般。

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前台热情 早餐丰富

By

July 23, 2017

platinumelite

保持一如既往的IHG风格,完全没有陌生感,前台人员服务热情,地处位置交通相对方便。

再来北京应该还会入住

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品质很好的酒店!

By

July 22, 2017

由于航班延误很厉害而与前台服务沟通不愉快、甚至都准备取消订单!但是这一丝的不愉快随着值班经理来电处理而非常开心!说句实话,北京住了三里屯洲际和金融洲际,他们处理问题的服务和皇冠假日比差的太远了!入住期间非常开心,碰到问题都给予很好的处理…满意!下次去北京依然会选择入住新云南皇冠假日!

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安静舒适

By

July 22, 2017

platinumelite

还不错
没有大床房 但是给了行政待遇作补偿

工作人员热情耐心
还不错
没有大床房 但是给了行政待遇作补偿

工作人员热情耐心

整体不错还不错
没有大床房 但是给了行政待遇作补偿

工作人员热情耐心

整体不错
整体不错
还不错
没有大床房 但是给了行政待遇作补偿

工作人员热情耐心

整体不错

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