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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 1137 reviews
92%
Recommend This Property

Ratings Breakdown

1137reviews

  • 5 Stars
    774
  • 4 Stars
    286
  • 3 Stars
    45
  • 2 Stars
    19
  • 1 Stars
    13

舒适的环境,周到的服务

By

January 22, 2017

性价比相当高的一家酒店,是公司的协议价,很多同事来北京也都喜欢入住这里,尤其喜欢酒店的环境,周到的服务,让你感觉非常的轻松和愉悦,每次过来北京都是首选入住的:)

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环境安静,前台热情度还有待提高。

By

January 22, 2017

硬件设施配套完善,前台服务热情度不高,没有笑脸,check in 办理比较慢。退房等手续在行政酒廊办理的,行政酒廊服务态度很好,为客人着想。

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环境比较安静舒适

By

January 22, 2017

环境比较安静舒适,服务也很周到温馨。但可能因为年份有些久了,感觉房间的设施相对有些陈旧的感觉,尤其衣橱柜子等。另外,酒店所处的位置不是太方便,尤其打车过去需要绕一下。

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床铺舒服,服务一流

By

January 21, 2017

床铺舒服,服务一流,会推荐给朋友和同事。特别是登记入住的时候会帮助旅客节省时间。也知道给金卡会员相应服务。

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洗浴用品能升级就好了

By

January 21, 2017

同城同品牌的酒店都比这个好,停车场收费标准较高,同城同品牌提供免费的。地理位置,总体服务还不错,方形升级规则,有些员工不太熟悉。

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皇冠假日酒店中的佼佼者

By

January 21, 2017

club

优于同类,出行上选。迎宾热情,氛围温馨。房间宽敞,视野开阔。床具舒适,卫生整洁。设施完备,通讯畅通。餐食精美,服务一流。甚好。

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服务一流

By

January 20, 2017

club

服务非常满意,让我的心情很放松很开心,睡眠质量也超级好

以后一定会经常来住的!!!!!!!!!!!!!!! !!!!

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服务专业

By

January 20, 2017

platinumelite

一直在北京住这家酒店,相对来讲比较性价比高,服务专业,交通方便。酒店餐饮也是比较简洁,周边配套完善。

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Finest Crowne Plaza in the World

By

January 20, 2017

This really is the finest Crowne Plaza I have ever stayed inland one of the finest hotels in the world. The hotel itself is really lovely and well located. The room was gorgeous and very comfortable. The lounge access is located on a high floor and has exceptional food, services, and grand views. the bar on the ground floor is superb and very friendly. the restaurant on the ground floor has a superb buffet with excellent selection of prepared food with chefs standing by to cook items as well. Great value. The finest aspect of this hotel is the staff. Friendly and very helpful.

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excellent hotel to stay

By

January 20, 2017

platinumelite

This hotel surprised me by any standard.
I am recommending it to future guesses.

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好 就是水果是坏掉的

By

January 18, 2017

platinumelite

好好好好,就是水果是坏掉的
好好好好,就是水果是坏掉的
好好好好,就是水果是坏掉的
好好好好,就是水果是坏掉的
好好好好,就是水果是坏掉的

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整体比较符合皇冠的品质

By

January 18, 2017

platinumelite

白金会员升级房间给的是角落房,房间格局不太喜欢,但由于是年会准备工作使用,这个房型倒是十分方便,因此整体感受是不错。还希望能够提升对于会员房间升级的品质

Posted byHotelStaff
January 19, 2017
尊敬的Shirley_water: 很高兴您入住北京新云南皇冠假日酒店,并及时给予我们您的入住反馈! 在此感谢您得到来和长期以来的支持!很高兴您在酒店入住期间体验到酒店的高性价比、优质贴心的服务,同时齐全优质的设备设施,带给您较好的入住体验!由于您是白金会员,酒店对于从洲际直接渠道预订的客人,酒店会给客人的房型免费升一级,同时准备欢迎饮料以及快速办理入住和退房手续等优待!很抱歉您升级之后的房间在角落,建议您下次遇到类似的情况时,在前台询问您升级房间的时候您可以及时告知您的喜好,我们会根据相应要求为您选择房间! 再次感谢你的莅临!我们深感欣慰,期待再次与您相会! 北京新云南皇冠假日酒店 市场传讯经理
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