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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 1203 reviews
92%
Recommend This Property

Ratings Breakdown

1203reviews

  • 5 Stars
    827
  • 4 Stars
    295
  • 3 Stars
    49
  • 2 Stars
    19
  • 1 Stars
    13

房间舒适,服务专业。

By

March 22, 2017

platinumelite

谢谢会员前台帮我升级房间,虽然没记住名字,但是服务专业,笑容温馨,让我感觉宾至如归,下次还会继续选择新云南。

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区位优势型酒店

By

March 21, 2017

总体上来说主要是为了往返机场和市中心区域便利所以才选择这家酒店。酒店设施相对没有那么新或者时尚了。好在房间卫生尚可。康体设施需要进一步提升,水疗等项目好像也没有了。送餐的食物,尤其是西餐食物需要更加西化才好。

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Nice hotel in a convenient location

By

March 21, 2017

The hotel is conveniently located next to a mall with various restaurant options, the rooms are well maintained and breakfasts are very good.

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体验完美

By

March 21, 2017

perfect staying experience,wonderful time night,will come back

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床铺舒适,服务一流

By

March 20, 2017

club

房间舒适、安静,早餐也很不错。商务出行必到的酒店,整体感觉同不错,如果可以,下次还会光临。希望洲际集团保持现有的服务,当然多一些营销活动我们也是非常期待的。

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Comfortable bed. not so good service

By

March 19, 2017

platinumelite

The room is way way way too HOT to sleep well.
As IHG platinum member, we don't get any perks.
But the bed is comfortable. The lounge is nice. the shower is good.
The Internet spped is good enough.

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改进意见

By

March 19, 2017

我这次入住考察了酒店的宴会厅,本有意在这里做儿子的婚宴。但看过以后,感觉宴会大厅装修陈旧,有些门已经变形、胶合板的墙板已经鼓起等,与五星级的酒店形象相差很远。建议抓紧对酒店的会议设施、宴会厅进行更新改造。

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服务好

By

March 18, 2017

platinumelite

服务非常好,非常舒适,住四晚按我的需要换了两次房间,没有大床房时升级了套房,商务性价比高,值得推荐!

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服务一流

By

March 17, 2017

服务不错,工作人员态度较好,颜值也很高,有比较好的入住体验,整体氛围不错,健身房也不错,服务不错,工作人员态度较好,颜值也很高,有比较好的入住体验,整体氛围不错,健身房也不错,服务不错,工作人员态度较好,颜值也很高,有比较好的入住体验,整体氛围不错,健身房也不错

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员工素质好

By

March 17, 2017

club

员工礼貌亲切。诚心为客人解决问题。和耐心,把客人的问题当做自己的问题看待。没有反感。主动和客人沟通问题所在和原因。
希望员工保持这种好的品质。
员工英语水平不一。需要再接再厉。

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Ask Edward!

By

March 17, 2017

club

Edward, Chief Concierge, was very attentive, professional and accommodating.

He also remembered faces and names, which made me feel very welcome.

Most importantly, because I could not speak mandarin well, I never felt disadvantaged, because Edward took care of my transport needs, and all the while with a warm smile.

Kudos to Edward!

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设施一流,环境优美,餐饮满意

By

March 16, 2017

酒店地理位置/出行方便,环境交安静,酒店设施和餐饮也令人满意。希望酒店对回头客做好信息储备,无需每次预定或入住都提供会员信息,因为一点点额外的问候可以让人有宾至如归的感觉。

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