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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 1308 reviews
91%
Recommend This Property

Ratings Breakdown

1308reviews

  • 5 Stars
    897
  • 4 Stars
    323
  • 3 Stars
    51
  • 2 Stars
    23
  • 1 Stars
    14

服务不错

By

June 29, 2017

platinumelite

前台,送餐,早餐厅的服务人员态度都不错,结账时也十分迅速。退房前一天,收到酒店电话询问入住体验及事先提供增值税发票内容,非常好。

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游泳池很棒哦

By

June 29, 2017

club

酒店的房间还不错。休闲时可以去游泳池活动。酒店位置蛮方便,旁边就有购物中心,电影院。所以酒店非常适合休闲入住。

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滞在感想

By

June 27, 2017

安定の品質とサービス。英語も使え安心に滞在出来る。チェックインからチェックアウトまで一連の流れで、特にイレギュラーもなくスマート。

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服务态度差服务态度不好,服务态度很差

By

June 27, 2017

服务态度不好,服务态度很差

服务态度不好,服务态度很差
服务态度不好,服务态度很差
服务态度不好,服务态度很差
服务态度不好,服务态度很差
服务态度不好,服务态度很差

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电视宣传片拍的再好不如真做的好。

By

June 27, 2017

因为去年开始老婆要在北京做一些学术研究,所以好像从16年年末开始偶尔入住新云南,环境,房间,服务,周边商业都是可圈可点,所以一般都房间的情况下也都是尽量住新云南。17号入住,18号退房后,我和老婆去爱琴海购物结束后发现外面下着雨,但是车还停在酒店地下停车场。然后我一个人回酒店想借一把雨伞,先把老婆接过来然后再去开车离开。等我走到酒店停车场入口的时候看见迎宾一位员工手里拿的伞在迎宾,当时我是松了一口气,本以为他会过来迎我一下,没想到他拿着雨伞在手上把玩了一下看了看我然后转身了,本以为他可能不是在迎宾心想算了,没想到我到了门口后,他拿着雨伞跑了出去给一位刚停好车的顾客迎宾去了。我不知道贵司的迎宾是如何判断什么客人需要迎宾,什么客人不需要迎宾,但是就这种服务我只能想到的就是区别化对待。经历过后再想想贵司电视放的宣传片还真是讽刺。

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High quality hotel with attentive staff and comfortable stay

By

June 27, 2017

platinumelite

Stayed at this hotel for 41 nights and it is highly recommended. Will stay again for sure.

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房间舒适,服务好

By

June 27, 2017

房间宽敞整洁,尤其床非常舒适
服务很周到,从前台到房间客服,都非常及时有礼貌
早餐很丰盛
其他的就是承办各种会议比较多,会显得大堂比较乱

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行政楼层的房间大小,还显局促。隔音还是不够好,可以听到隔壁关门的声音。洗漱洗澡的东西没有及时补充。以上这些瑕疵

By

June 26, 2017

club

行政楼层的房间大小,还显局促。隔音还是不够好,可以听到隔壁关门的声音。洗漱洗澡的东西没有及时补充。以上这些瑕疵

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床铺舒适,服务一流。前台热情专业。

By

June 25, 2017

很不错的入住,开会之余去了泳池,在紧张的工作之后能够得到很好的放松,助我恢复精力,更好地迎接工作。早餐丰盛,吃得很号。

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使用体验很好

By

June 23, 2017

platinumelite

好 。

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还算舒适

By

June 22, 2017

club

总体还是可以的,缺点是酒店有点老旧了,房卡感应不好,要开很多次。行政房间床太小,行政间不如洲际酒店的普通间,早餐的品种与口感很一般。

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服务人员人情,床铺舒适

By

June 20, 2017

club

从下车进入酒店开始,服务人员都非常热情周到。 酒店房间的设施还可以,虽然不是最时尚,但质量都不错且整洁。
但是会员赠饮没啥乘以,拿着券去吧台换一听可乐,还不如就在minibar自己拿一瓶算了。
总体上住的还是很舒服的, 走道和房间很安静。酒店提供的穿梭巴士也很方便。

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