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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.1

based on 1459 reviews
78%
Recommend This Property

Ratings Breakdown

1459reviews

  • 5 Stars
    588
  • 4 Stars
    565
  • 3 Stars
    183
  • 2 Stars
    74
  • 1 Stars
    49

客房干净整洁

By

May 28, 2017

club

整体入住感觉良好,服务人员态度也很好,下次还会选择这家酒店,只是酒店设施有一些陈旧,可以考虑二次装修。我公司常年承接五星级酒店,办公楼,博物馆,展览馆,政府采购项目等大型装饰装修工程。

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A weekend in Beijing

By

May 27, 2017

club

Being 15 days in China, I decided to visit Beijing during the weekend. As I would not have much time in moving around, the choice of the hotel location was important. I chose Crown Plaza because I had a good experience in this hotel in other cities and the location was great. Walking distance to some places to visit and many options for restaurants and shopping.
In the hotel, the concierge helped planning the activities and everything went very well.
Even with more time, I would stay in this hotel again.

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商务出行

By

May 27, 2017

platinumelite

感觉环境很不错,地理位置很好,但酒店设施老化,通风空调设备升级,地毯不行需要提高,有股奇怪的味道。总体来说服务很不错,符合酒店的定位

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整体不错

By

May 27, 2017

整体服务很满意,就是在电话订房时,能否不用提供信用卡担保,或针对不同客户有不同的处理方法,有时对于没有信用卡的客户来说,还是比较麻烦的。健身房设备有点老化,这次没有玩。

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没有免费停车场

By

May 25, 2017

其它都非常棒,在房间里多要几瓶矿泉水,一桶冰块。很快就送来了,床业很舒服,晚上不吵。但是酒店可能因为地段原因没有停车场。朋友过来看我停车4小时收了80块。

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床铺舒适度可以,地理位置可以,设施太旧

By

May 25, 2017

club

设施太陈旧,感觉整体到清洁度一般,空调滴水,晚上只能放着毛巾铺在地上避免噪音。

卫生间的淋浴设备有待改善,
欣慰的是马桶用的是循环水,值得赞一个

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性价比很高

By

May 23, 2017

房间很干净,工作人员很nice。其他酒店要么就是满了,要么价格高一大截。王府井位置很棒,虽然有点堵,但是去哪都不是很远

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礼宾服务

By

May 23, 2017

platinumelite

礼宾服务帮忙叫出租车的服务可以再加强。略显随便,服务水准有待提高。甚至让客户自己用滴滴打车去叫车,比较费事费力。

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房间昏暗

By

May 23, 2017

club

房间确实非常昏暗,这一点我不恨满意。其他都还是不错的。服务,干净程度,大堂,都不错。早上退房的时候人有点多,略微慢了点,排队等了比较久。我问了两次在哪里排队,回答声音比较小没听清。又问了一次,好像不是很耐烦,但是也可以理解,毕竟当时比较忙乱。最不满意的是房间昏暗。

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朝食

By

May 23, 2017

club

以前利用した時にくらべ、朝食が美味しくないかった。
特に炒飯、焼きそば、そこを改善すれば、満足いくものになります。
ロケーションは非常に気にいっております。

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非常棒的酒店

By

May 21, 2017

外国人很多,就点比较好,服务还挺好,人很多,排队有些慢。早餐选择性少了点,性价比很高。值得推荐。去哪里都方便。

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位置比较方便,但是感觉太旧了

By

May 21, 2017

位置挺方便的,就在王府井大街附近,走路10多分钟就能到天安门广场。但是设施太旧了,房间浴室感觉都有点沧桑感

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