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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.1

based on 1363 reviews
78%
Recommend This Property

Ratings Breakdown

1363reviews

  • 5 Stars
    550
  • 4 Stars
    529
  • 3 Stars
    171
  • 2 Stars
    67
  • 1 Stars
    46

对至悦会员非常友善

By

March 29, 2017

性价比高,对至悦会员非常友善,地理位置优越,离地铁近。值得推荐。 还会再来。员工很友善。 性价比高,对至悦会员非常友善,地理位置优越,离地铁近。值得推荐。 还会再来。员工很友善。

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服务不错,清洁需改善

By

March 29, 2017

第一晚浴巾有不明毛发若干,问题严重。送了欢迎水果和软饮券。地理位置很不错,只是王府井日渐没落了。其他方面都不错

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地理位置很好

By

March 28, 2017

酒店在王府井,地理位置很好,离地铁站不远,周边生活便利,购物方便,离故宫也非常近,不行即可到达东华门。

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服务赞

By

March 27, 2017

club

内设施陈旧~隔音一般~价格需要更加适中~服务赞~早餐可以继续优化~总感受因为服务态度提升~喜欢走廊的四周落地窗感觉~睡眠质量不错

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停车

By

March 27, 2017

作为一个五星酒店没有免费停车位,作为一个五星酒店没有免费停车位,作为一个五星酒店没有免费停车位,作为一个五星酒店没有免费停车位

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地点,设施

By

March 27, 2017

club

所在区域很好,地点方便
宾馆设施比较老,有些已经损坏
房间服务还好,睡眠质量好
提供服务比较及时
无线上网很快,信号很好

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十分感谢

By

March 27, 2017

办入住时喜欢的房型已经没了,前台何经理和员工一起找到了一个好房型,给了一个非常好的升级。非常感谢!

但行李服务台conceige需要改进,3月24日早上8点我退房时,想把行李存放一下,等了近20分钟都没人,很多存放的行李放在那里,也没人看管。向前台反映了,他们只说sorry,也管不了。希望能有改进。

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Great Hotel Staff

By

March 27, 2017

club

Hotel staff is terrific. Extremely attentive and helpful.
The hotel food is substandard and the beds are very hard. Otherwise, this is a great hotel to stay in.

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服务环境尚可,设施略显老旧

By

March 25, 2017

基本满意的一次入住,虽然客房设施略显老旧,但是酒店的整体氛围和服务还是不错的,交通方面也很便利,房间床被舒适度还不错,睡了一个好觉

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设备很旧,服务很一般

By

March 24, 2017

platinumelite

设备很旧,服务很一般,只是位置不错而已,
设备很旧,服务很一般,只是位置不错而已,
设备很旧,服务很一般,只是位置不错而已,

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性价比很高的酒店

By

March 24, 2017

非常满意的一次体验,虽然是比较老的酒店了,但是地段服务非常好,让然有宾至如归的感觉,期待下次能够体验游泳池,呵呵

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性价比高,但设施太老旧

By

March 22, 2017

club

就所处路段性价比很高,但设施太老旧,尤其是空调,冬天一点不给力,制暖能力差,但声音很大。酒吧大堂的啤酒超级赞

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