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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.2

based on 673 reviews
82%
Recommend This Property

Ratings Breakdown

673reviews

  • 5 Stars
    322
  • 4 Stars
    231
  • 3 Stars
    64
  • 2 Stars
    31
  • 1 Stars
    25

床铺舒适,服务一流

By

September 28, 2016

club

在中关村出差,所以住在皇冠假日,整体来说属于比较老的酒店,但是内部装修和餐厅等区域还不错,电梯刷卡的机器稍微有些反应迟钝。健身房比较小,但功能满足了。总体体验还不错,不愧是洲际旗下的酒店

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真五星

By

September 27, 2016

不亏是大北京的五星级酒店,这次的体验是在众多洲际、皇冠假日、假日里面最棒的。特别要提提给我办入住的前台,专业热情的服务。就是酒店里没有配备充足的苹果充电器

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很好的一次入住体验

By

September 27, 2016

从进入酒店见到的第一个服务生开始,酒店员工都很热情,无论是卫生情况,睡眠质量,还是餐饮,都不错。希望下次有更多惊喜等着我来体验!

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室内は快適

By

September 26, 2016

club

室内は快適でした。
ベットも眠りやすいです。
コンセントも机の上にあるのでわかりやすいので、仕事もしやすいですね

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前台登记人员服务待提高

By

September 26, 2016

之前关于前台登记服务不太好已有描述,当碰到客人多或者客人问题多的时候,需要及时补充人员加快登记。
对于客人交代的事情,需要及时完成,不要拖拉带来不便

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Excellent Service of Chinese Restaurant Manager and Staffs

By

September 23, 2016

The service of manager and staffs at the chinese restaurant was great on several occasions when i host my customers. She and her team did a great job to make sure we have a fantastic dining experience.

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床铺舒适,服务一流

By

September 23, 2016

床铺舒适,服务一流
床铺舒适,服务一流
床铺舒适,服务一流
床铺舒适,服务一流
床铺舒适,服务一流
床铺舒适,服务一流
床铺舒适,服务一流
床铺舒适,服务一流
床铺舒适,服务一流
床铺舒适,服务一流

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Great Value in Beijing

By

September 22, 2016

Clean, comfortable and great value...but don't expect friendly staff here or great guest communication!

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位置较好,出行方便

By

September 19, 2016

club

中关村假日酒店的优势很多。
1、位置非常好,对于来北京出差或者居家旅行的人员非常方便,坐地铁,公交不到400米距离。
2、酒店隔音效果很好,房间很安静。
3、房间比较宽敞,尤其是卫生间很大,有淋浴和浴缸两种选择,洗漱用品提供很齐全。
4、睡枕可以选择,提高了客人的睡眠质量,就是床有些软,因人而异吧。
5、早餐比较丰富,种类比较齐全,服务很到位。
6、有游泳池和健身房,游泳池比较干净,服务人员服务到位。
7、办理入住和退房很快,大厅环境不错,没有异味。
8、大厅提供免费饮用水,这点很周到。

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床铺舒服,早餐不错,网络很快

By

September 19, 2016

club

床铺舒服,床垫不像一般的酒店那么软,软硬合适,睡觉很舒服
早餐不错,品种很多,也很丰盛,很多时令水果,非常喜欢,而且印象特别深的是有你们的一个来回巡视的,有一个是外国人,非常热情,周都
网络很快, 工作很方便

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Only stay for the location

By

September 19, 2016

Checked in late, so the restaurant staff was unhappy even though there were still plenty of time before closing. Room was kinda outdated and bedding was mediocre. Sleep was interrupted from noise next door and tried to reach the front desk for a couple of time to help, but no one picked up the phone. Had to wait for 10 minutes in line due to system issues at morning checkout.

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Zimmergröße

By

September 18, 2016

club

Angenehme Größe des Zimmers. Man kann sich gut darin aufhalten und auch arbeiten.

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