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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 972 reviews
83%
Recommend This Property

Ratings Breakdown

972reviews

  • 5 Stars
    498
  • 4 Stars
    318
  • 3 Stars
    87
  • 2 Stars
    38
  • 1 Stars
    31

需要改进

By

July 27, 2017

房间有气味,空调的温度调节失灵,电视有问题频道设置都是重复的,网络不好而且速度慢,浴室设备有问题。希望之后能改进。

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服务相对比硬件要好

By

July 27, 2017

club

酒店服务人员比酒店的硬件要好、洗衣早上问的太早了、送餐服务没有送餐车、导致送餐的食物口感不好、还有中餐和送餐不能及时沟通、有些规定不能灵活执行。

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前台极为不专业,重复收取住宿费

By

July 25, 2017

前台非常不专业,重复收取住宿费用,并且不愿意改正。联系值班经理也没有解决。

酒店前台不看备注,明明已经汇款,偏要重复收取住宿费。

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Home away from home for 2 weeks

By

July 25, 2017

club

Traveling to Beijing for two weeks a few times per year is always a tough challenge due to time differences, language barriers and obvious cultural aspects such as food and drinks.

I really enjoy staying at the Crowne Plaza. The hotel crew is always very cordial and respectful. The rooms are fairly large and comfortable, although some changes should be implemented:
- Pillows are terrible, even the ones I requested as upgrades, were barely comfortable
- there is a lingering smell of sewage sometimes in bathroom
- in many common areas you can smell smoke, especially in bathroom downstairs, where I would almost always find someone smoking in a stall, and the whole place stinking badly

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地点便利, 服务一流,

By

July 23, 2017

×地点非常好,紧邻地铁知春站
×酒店工作人员非常热情友好
×客房整洁干净`
×早餐品种很丰富
×健身房维护的不错

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很不错的酒店

By

July 23, 2017

酒店整体舒适,服务也周到。冲凉花洒水温有点太热,但整体是舒适的。如果再到北京会考虑再次入住。酒店地点有点难打车,幸好有酒店员工帮忙,替我们预定计程车。

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Breakfast

By

July 22, 2017

The soy milk is not made from real soy bean, but powder. It tasted like chemical.

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床铺舒服,服务一流

By

July 22, 2017

club

床铺舒服,服务一流。床铺舒服,服务一流。床铺舒服,服务一流。床铺舒服,服务一流。床铺舒服,服务一流。床铺舒服,服务一流。

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服务一流 位置方便

By

July 21, 2017

住在这里让我感到愉悦 硬件会老 服务不会 服务追求没止境 感谢值班经理jim的帮助 和怼北京的介绍 让我旅途变得简单

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Stay at your own risk

By

July 19, 2017

Terrible service! Average facility. Crowded/noisy neighborhood

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Good hotel

By

July 16, 2017

club

Every thing is perfect for this hotel especially the location. Easy to access from the airport too. Only one small suggestion, a corner room is not very suitable for a single female.

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床铺舒适

By

July 13, 2017

为了倒时差选择入住的酒店。 睡眠质量很好,一觉睡到了十二点多。虽然紧邻中关村但是很安静,窗外风景也不错。

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