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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.2

based on 909 reviews
82%
Recommend This Property

Ratings Breakdown

909reviews

  • 5 Stars
    461
  • 4 Stars
    300
  • 3 Stars
    81
  • 2 Stars
    37
  • 1 Stars
    30

服务很好!

By

May 26, 2017

club

特别感谢客房部服务员帮我找来硬床板!!!!!!!!!!!
应该给予表扬!夏季蚊子增多,希望能把提供电蚊香或者把电蚊香放置在显眼位置。

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房卡問題

By

May 25, 2017

club

房卡問題
1.不能直接用來坐升降機
2.不能進入房間
令我要到前台換了兩次才能成功進房子。
卡的問題需要改善。

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意外惊喜,服务周到

By

May 25, 2017

platinumelite

总体不错,很感谢当天值班的经理,很贴心,要求早餐,直接给了两位行政早餐,还是不错的,给客人提供方便!

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给前台添了不少麻烦

By

May 23, 2017

一直住IHG的酒店我很懒的写住评 可这次入住 应该是给酒店前台服务人员添了不少麻烦 需要和酒店道个歉。事情根源是由于不久以前也入住了同个酒店 可是会员积分一直没有入账 并且显示的是不符合积分标准。于是趁这次入住去问询了前台 给的答复是因为不是本人支付的房费 积分已经打到他人帐户里了。还好我有自己支付的凭证 告诉酒店是酒店搞错了。于是前台在一番讨论后 回复说先把积分给我补上。我还是挺感激的 不过也感受到了服务态度的转变 我想可能是我给他们添麻烦了 以至于到之后的退房 好像都不太愿意和我多说什么了。我反思了一下 可能真的是给你们添麻烦了 下回再有类似的事情发生 我应该会斟酌一下用别的方式去寻求帮助

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床铺舒适

By

May 22, 2017

总体不错,服务到位,早餐很不错,品种多样,兼顾各类口味,服务员态度很好,服务时间长,满足住客要求,前台住宿办理时间偏长,希望加紧改进。

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床铺舒适

By

May 19, 2017

club

整体环境很好。 不过有几点稍微提一下意见:
第一,酒店的电视节目太少而且清晰度不好;
第二,酒店的wifi 网络速度一般并且网络的信号不强,建议提高网络服务;
第三,酒店的插座建议在床头安置一个方便手机充电使用。

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干净整洁,睡眠环境不错

By

May 18, 2017

club

除了早餐券使用让人感觉不好 ,酒店干净整洁,门童服务及客房服务员很好。睡眠环境很好。前台办理入住速度太慢。

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整洁干净的假日酒店

By

May 18, 2017

club

整体感觉还不错,以后有机会还会考虑的,设施都还算是比较新的,房间也挺大的,推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐

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Excellent Service!

By

May 18, 2017

platinumelite

Stay in this hotel for at least 20 nights over the last 12 months. I like this place very much especially with all the friendly staffs around.

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中规中矩

By

May 17, 2017

公司的协议酒店,有老客房也有新装修的客房,这次住的是新装修的客服,价格要略贵100元,整体来说还是中规中矩的皇冠水准。

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Excellent for business traveller.

By

May 17, 2017

Great breakfast and room amenities. Just one downside - price on the high end.

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Relaxing

By

May 17, 2017

club

I was traveling through Asia for business and my stay at Crowne Plaza was quiet and relaxing, which I needed after the energy in previous countries.

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