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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 646 reviews
81%
Recommend This Property

Ratings Breakdown

646reviews

  • 5 Stars
    309
  • 4 Stars
    220
  • 3 Stars
    63
  • 2 Stars
    29
  • 1 Stars
    25

Great Service

By

August 25, 2016

club

The front desk did go an extra mile to help me getting what I needed.

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一般

By

August 24, 2016

靠街房间的噪音影响睡眠
地段不错
靠近大学,靠近新中关,吃的地方不少。

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无语

By

August 24, 2016

不知道该怎么写,对于酒店的服务实在是不敢恭维
不知道该怎么写,对于酒店的服务实在是不敢恭维
不知道该怎么写,对于酒店的服务实在是不敢恭维
不知道该怎么写,对于酒店的服务实在是不敢恭维
不知道该怎么写,对于酒店的服务实在是不敢恭维

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整体服务一流 符合品牌定位

By

August 18, 2016

club

中关村皇冠假日酒店的整体服务属于一流水准,比大部分入住的酒店要好一些,但是在预约过程中有一些不太愉快的经历。使得我对该酒店的评分上有所折扣,希望酒店不单单关注入住体验,更要注重入住前的客户体验。毕竟从打咨询电话、预约电话开始客户便有可能成为酒店的客户。不要因小失大,危害酒店形象。

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Good Hotel for non-extended stays

By

August 16, 2016

The hotel staff was very helpful on the first day in helping open my suitcase that had a non-functioning lock. The lack of in house laundry facilities and high humidity in the guest room makes getting laundry done on an extended stay very difficult. The provision of fruit water in the lobby nightly for free was a nice and appreciated touch.

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性价比感觉一般 设施有些陈旧

By

August 15, 2016

性价比感觉一般 设施有些陈旧
房间维护一般 卫生间清洁状况还可以
中餐厅服务速度较慢,结账时叫了三次服务员
其他还都可以,但感觉不出五星的豪华

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离店办理太慢了!

By

August 15, 2016

办理离店花费太长时间,排队等候十几分钟,依然不紧不慢的办理。如果突发情况,不知道他们如何应付。
房间刚进入,有异味!处理通风后,有改观。
房间卫生间窗户没有遮阳窗帘,第一天早上被阳光照醒。
性价比超高!

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近马路,电梯

By

August 11, 2016

需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,需要自己调房,

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游泳池

By

August 10, 2016

club

非常好。桑拿很好。服务也可以。早餐一般。应该增加花样和提供地方特色。
酒店大堂还可以。
洗簌用品需要升级。
早餐一般。

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方便

By

August 09, 2016

club

地理位置在中关村附近,非常方便。
整个酒店干净整洁,房间宽敞明亮,是一个出差度和休闲度假的好选择。房间设施相对来说比较新,维护也不错,除了洗浴用品并不是很满意之外,其他都还不错。值得推荐。

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符合crown plaza品牌水准

By

August 04, 2016

和品牌形象基本符合的一家酒店,适合商务出行,位置也还可以,离地铁站不是太远步行距离。酒店内部设施都让人觉得舒服

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広い部屋と快適なプール

By

August 04, 2016

club

部屋は広く、ベッドと洗面台・バスルームが分かれている。シャワールームにはレインシャワーもあり、ゆったり体を流せる。
プールは広々、水も常に溢れ出しており、清潔そう。

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