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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.2

based on 839 reviews
82%
Recommend This Property

Ratings Breakdown

839reviews

  • 5 Stars
    417
  • 4 Stars
    279
  • 3 Stars
    77
  • 2 Stars
    36
  • 1 Stars
    30

很满意,非常棒!

By

March 28, 2017

club

酒店各种设施、服务、安保都很好,很安静,睡得很踏实,也很有安全感,就是早餐、中餐有点偏西方,肉比较多,青菜较少,不是太习惯。

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环境舒适,服务一流

By

March 28, 2017

club

入住中关村皇冠假日酒店的体验非常好,这里床铺舒适,服务一流,安静不被打扰的体验很棒。房间的互联网设备很好用,玻璃书桌很大很实用。餐厅环境好,菜品不错,价格也合理,总之,非常棒的一张酒店。

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Recent Beijing Visit

By

March 23, 2017

There was no air conditioning in hotel rooms. Difficult communicating in English to the staff.

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很好的入住体验

By

March 23, 2017

club

下出租后有礼宾人员帮忙拿行李,前台服务人员服务热情周到,房间设施不错。早餐食物较多,味道也很不错。餐厅服务员服务较好,用过的餐具即使拿走。

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热情服务,宾至如归

By

March 23, 2017

给予至悦会员亲切的、热情的和充分的礼遇和尊重!积极满足会员提出的合理需求,如果不能满足,也解释的十分清楚,并能够得到认可和谅解。尤其是前台办手续的MM和酒廊MM非常好!

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体验出乎我的意料

By

March 22, 2017

参考上一条评价
入住方面卫生间地面体验很差,地砖老旧
和我平常体验的皇冠有些差距;
参考上一条评价
入住方面卫生间地面体验很差,地砖老旧
和我平常体验的皇冠有些差距;

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环境良好,服务一流

By

March 21, 2017

club

前台的服务非常好,房间舒适宽敞。
游泳池设施完备,体验很好。
唯一的不足在于用房卡开电梯比较麻烦,建议前台详细介绍。

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地理位置方便,清洁度和服务一般

By

March 21, 2017

club

地理位置距离中关村非常近,整体还ok,但是房间老旧,打扫的时候也不够认真,清洁度还可以改善。。checkin和checkout都算方便,态度也不错。

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设施陈旧,服务好

By

March 20, 2017

酒店开业时日已久,外观和内部装修显得陈旧,色调较暗。房间家具缺乏时尚感。服务还好,早餐丰富,寝具舒适。

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干净

By

March 17, 2017

因为公司在中关村, 没有太多选择,就选择了这家。 服务员态度尚可。 只是设施有些陈旧,跟现在新的酒店相比有些差。 不过服务态度还算可以。

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Fast Check-out during Breakfast!

By

March 16, 2017

platinumelite

I have been traveling between Shanghai and Beijing very frequent, and I usually will choose this hotel due to its location close to my company.

In the most recent stay experience, what I extremely find thoughtfully is that I could check out even when I enjoying the breakfast, which significantly save my time.

What's more, the kind staff could help me prepare the invoice the day before I check out, so that I could fully leverage this fast check out.

Though it may be only about 5 mins difference, but the experience is definitely on another level.

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床铺舒适,服务一流。

By

March 16, 2017

club

床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。

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