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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 294 reviews
94%
Recommend This Property

Ratings Breakdown

294reviews

  • 5 Stars
    200
  • 4 Stars
    67
  • 3 Stars
    20
  • 2 Stars
    6
  • 1 Stars
    1

the best experience ,better than before,big improvement

By

February 18, 2017

thanks for all the staff ,thanks for the GM mr.elin and mr.blal and all the friendly staff all my thanks me and my family really enjoy our stay and see u all soon

Posted byHotelStaff
February 20, 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Excellent Experience

By

February 15, 2017

club

Hotel was in excellent location, Hamra.

All Staff very polite and helpful, Rooms of high quality.

Posted byHotelStaff
February 16, 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Perfect located, high standard

By

February 12, 2017

club

High standard hotel perfect located in Hamra street with nice and clean rooms and helping personell.

Access to a fantastic gym.

But price for loundry was terrible!

Posted byHotelStaff
February 13, 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Training and leisure for Guidance and Counseling team

By

February 09, 2017

club

We were invited at your hotel for a training course on Early Childhood Education.
Our stay was wonderful. All of my 28 collegues from all over Lebanon were excited during our 4 days training. The conference rooms were very comfortable and well lit and heated, also noise free.
We enjoyed three meals everyday in the Vivaldi restaurant as well as beside the pool. All the staff treated us very well, they provided all our needs.
As for the rooms were extremely clean and arranged. Also the staff were very friendly and welcoming and saluting us all the time.
I also liked the Falls lounge and the stairs towards the Vivaldi. I admirers
Thank you everyone.

Posted byHotelStaff
February 10, 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Very professional and friendly staff

By

February 08, 2017

platinumelite

Very nice first experience at the Crowne Plaza Beirut. I knew the hotel's conference facilities but had never stayed there. The staff was very friendly, knowledgeable and accommodating of all the needs we expressed (requesting for example extra equipment for the bathroom).
We were upgraded to a captain room on a high and very calm floor.
Only area of improvement: better cleaning of the tableware in the breakfast area.

Posted byHotelStaff
February 10, 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. we will make sure to take your remarks into consideration. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Guest Service

By

February 08, 2017

platinumelite

I was welcomed and received by the front desk staff in a very professional and freindly manner

Posted byHotelStaff
February 08, 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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The stay is Over than my expectation

By

February 02, 2017

Very nice staff. Food is delicious. Hotel location is very good.
Shire I will choose the hotel for my next visit to Beirut.

Posted byHotelStaff
February 03, 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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快適なベッドと素晴らしいサービス

By

January 23, 2017

club

全般的に快適なときを過ごせました。敢えて言うなら、シャワールームの仕切りの面積がもう少しあると床が濡れずにすみました。その他に要望などはありません。

Posted byHotelStaff
January 26, 2017
,親愛なる貴重なゲスト、 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。 敬具 エリエイブラヒム、ホテルのフロントオフィスマネージャー。
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Nice Room view and staff

By

January 19, 2017

club

I liked the room view cleanliness and friendly staff

Posted byHotelStaff
January 24, 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Parfaite qualité du personnel

By

January 18, 2017

Bien localisé au coeur de Beirut Hamra, avec un personnel irréprochable. Et pour les sportifs, l'accès inclus à la grande salle de sport publique juste à côté est un avantage indéniable.

Posted byHotelStaff
January 24, 2017
Cher client, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement, Elie Ibrahim, responsable de l'hôtel.
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Great experience

By

January 17, 2017

club

It was great experience,perfect location, smiley faces, very nice hospitality, clean room, wifi without any problems.it's a must go back there.

Posted byHotelStaff
January 19, 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Lovely place

By

January 16, 2017

club

Perfect location, perfect service, personnel are so nice and helpful. I do not recommend to book with meals, quality of food is perfect but actually there is no variety!

Posted byHotelStaff
January 17, 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.We will make sure to take your comments into consideration. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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