Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 971 reviews
88%
Recommend This Property

Ratings Breakdown

971reviews

  • 5 Stars
    520
  • 4 Stars
    296
  • 3 Stars
    79
  • 2 Stars
    46
  • 1 Stars
    30

Great Stay

By

June 21, 2017

My wife and I enjoyed a short notice night away in this hotel. Staff were really helpful and friendly, the hotel itself was very modern and our room was great.
Great location and really handy for the vibrant Broad St area.
We would defiantly use this hotel again and highly recommend it.

Steve B

Read More
Read Less

Comfortable hotel, shame about the food

By

June 21, 2017

I stay at this hotel very regularly and while it is dated, it is comfortable and l always have a good night's sleep.
The Restaurant menu has been revamped, but unfortunately the food is just still not up to scratch with the pasta dish served unpleasantly very mushy and soft - nowhere near al dente as it should be.
That said, breakfast is good

Read More
Read Less

Excellent visit

By

June 14, 2017

club

Staff were all friendly and helpful, I particularly enjoyed the privacy and relaxation of the club lounge

Read More
Read Less

Good greetings

By

June 14, 2017

club

Being greeted at the hotel was very nice
Staff is very welcoming and friendly And helped of any problems Overall my Hotel room was not to my standard
After staying in one before

Read More
Read Less

Nice twin double beds

By

June 13, 2017

club

Nice hotel in a good position. Breakfast good. Shared a twin double room with a friend which meant we had a double bed each.

Read More
Read Less

Fantastic hotel

By

June 10, 2017

The most comfortable bed I've ever had - really lovely. Large room and very clean.

Fantastic staff and great facilities.

Read More
Read Less

Decent hotel at good price

By

June 09, 2017

Good hotel, well located, helpful staff, above average breakfast for the type of hotel. decent sized gym. Good overall facilities and catering. Would stay again.

Read More
Read Less

Great stay

By

June 09, 2017

club

Lovely hotel. Spacious, exceptionally clean room, with fridge, so so handy!
Lovely big bed, staff very helpful.
Thoroughly recommend

Read More
Read Less

Good service again

By

June 09, 2017

Having stayed before it was encouraging that the staff and service remained very good and the stay was as expected. Worth upgrading to Club rooms

Read More
Read Less

Good location nice staff

By

June 09, 2017

Happy to review the Crowne Plaza in Birmingham - it is close to the centre, clean, good value and the staff are very friendly. We ate for breakfast and dinner there and enjoyed our meals. Birmingham is a good city with lots to do all within decent walking distance of this hotel

Read More
Read Less

Good, friendly staff

By

June 07, 2017

club

The hotel is everything you'd expect from a Crown Plaza. At the price you get the quality you'd expect. The staff are friendly and helpful and will try to sort out any issues quickly. The food in the restaurant is good.

Read More
Read Less

Parking issues

By

June 07, 2017

With the exemption of the parking issues, a great location. Highly recomend this place.

Read More
Read Less