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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 932 reviews
82%
Recommend This Property

Ratings Breakdown

932reviews

  • 5 Stars
    479
  • 4 Stars
    223
  • 3 Stars
    111
  • 2 Stars
    76
  • 1 Stars
    43

Noisy sheets

By

June 23, 2017

club

Clean, but rather "sterile" environment... not much ambience. Geared towards the business traveler. Bedding not comfortable.

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Nice stay for family trip

By

June 23, 2017

club

nice place easy traffic to drive in if one avoided 494

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Excellant hotel,close to Mall

By

June 21, 2017

platinumelite

Stylish hotel, courteous staff, excellent food, clean room and comfortable bed. One can't expect more for one night stay!

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very comfortable setting

By

June 19, 2017

club

the rooms were very comfortable, the staff very friendly, the prices at the lounge/restaurant were good, good quality and value.

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Service

By

June 19, 2017

club

Delight in the dining room was just what her name says Delight.

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Would recommend

By

June 18, 2017

platinumelite

Would recommend to a business colleague.Hotel is really convenient to airport.

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Comfortable bed

By

June 18, 2017

club

I stay one day and Avery it was ok it was nice close from the airport and the mall of America

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Terrible service at front desk

By

June 17, 2017

club

Title says it all. Desk staff demonstrated zero sense of customer service and actually gave incorrect instructions for using the airport shuttle.

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Good

By

June 16, 2017

club

This recent visit the room seemed smaller. The staff wasn't the greatest. The shuttle drivers were awesome. Friendly

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Very good hotel at excellent location

By

June 15, 2017

I enjoyed the service and location at this property. Close to the airport The Mall of America. Took the train to the city and enjoyed the cleanliness and efficiency of the ride. Train stops in front of the hotel.

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Great Rooms, Poor Experience Getting to Them

By

June 15, 2017

club

The parking ramp connected to the hotel at the 2nd floor (3rd ramp level) and no elevator forces guests to park on one specific level if they want to avoid carrying luggage up and down stairs. The hotel has only a single pair of elevators located in the middle of the large building, far from the parking ramp.

The room was a great value with vast space and attractive furnishings. If not for the trouble coming and going between the room and our car, we would have been perfectly happy to rate the hotel even higher.

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Nice place

By

June 14, 2017

club

Quick check in process, friendly clerk, and clean room. Just have some negative opinion on how salty the swimming pool is.

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