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Rated 4.2 out of 5 by 84 reviewers.
Rated 5.0 out of 5.0 by First time stay Great stay, clean rooms, good breakfast. Only negative is that breakfast starts at 7:00am and not 6:30 as informed at check in. Missed breakfast we paid for in our room rate due to lack of time to catch plane. Would stay here again. July 7, 2014
Rated 5.0 out of 5.0 by Excellent front desk help James, at the front desk in the evening went above and beyond to assist several of us who could not use the hotel business center (broken computers and printers) in printing off boarding passes for early morning flight. July 7, 2014
Rated 5.0 out of 5.0 by Friendly staff Enjoyed my stay during a business trip; the staff were friendly and welcoming and the breakfast was excellent. The in room wireless internet was reliable. I would recommend this hotel. July 1, 2014
Rated 4.0 out of 5.0 by great nights sleep!!! the bed was very comfortable... the room was quiet and dark... the desk staff was courteous... the only complaint is that the shower had a hole in the wall and the maid service was lacking in a few areas... but i enjoyed my stay for sure.. June 30, 2014
Rated 5.0 out of 5.0 by Great hotel for the price and location My only critique would be on the arrival from the highway entrance......normally one arrives at the front of the hotel, but the entrance from Pfeiffer Road brings the guest to the side of the hotel and the signage was a bit under-stated for such a nice place. My suggestion would be to hire a local landscape architecture firm and have them investigate ways to make that arrival experience a bit easier to navigate and more befitting a class hotel like the Crowne Plaza. BTW, your staff are just great. June 30, 2014
Rated 1.0 out of 5.0 by Blue Ash 1. Parking was always full by the convention center attendees, the room guests have to park somewhere away from the front desk! 2. Very poor internet connectivity inside the room! 3. No cell phone signal inside the room!! 4. Front desk representative did not make any eye to eye contact while completing check in. 5. Alarm clock in the room was hooked up in the socket, meant for use by the guests. June 28, 2014
Rated 4.0 out of 5.0 by Nothing Special Average stay..... Ok, but nothing special. Good location. June 26, 2014
Rated 4.0 out of 5.0 by no text no text answered questions in the survey - do not feel we have to go over again - better experience and for others if you fire the man working in the front bar - even made the other staff feel uncomfortable. June 25, 2014
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