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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 675 reviews
80%
Recommend This Property

Ratings Breakdown

675reviews

  • 5 Stars
    343
  • 4 Stars
    168
  • 3 Stars
    68
  • 2 Stars
    52
  • 1 Stars
    44

Great Service but Cleanliness was Average

By

October 17, 2017

The staff was very helpful and friendly. The breakfast buffet (extra cost) was fresh and had lots of options. The room was mostly clean, but as I picked up the alarm clock, I noticed it stuck to the night stand. As I looked closer it looked someone spilled some grape juice or wine on it. I looked behind the night stand and there was residue on the wall as well. On a different note, the bathroom was sticky so I put a request into the front desk to make sure both issues were addressed during the daily cleaning since I was staying in the room for several days. Though the room was cleaned on two separate occasions while I was there the floor and night stand were not addressed. It was not a deal breaker for me, but in the end of a little disappointing.

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As stated in review

By

October 16, 2017

club

Previously stated in this review is what I have to say on the matter.

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Friendly hotel

By

October 15, 2017

Great service, comfortable bed, easy on and off the interstate highway. We enjoyed our stay and will continue to use this hotel for our trips in the future.

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Blue Ash- not good

By

October 14, 2017

platinumelite

The Crowne Plaza Blue Ash needs a complete overhaul.
The rooms are dated and stale. The breakfast buffet was terrible.
I would look elsewhere in Blue Ash.

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Hotel Stay

By

October 12, 2017

The hotel staff was the best part of my stay. They were top notch and very accommodating.

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Avoid Like the Plague

By

October 12, 2017

club

Avoid Like the Plague

Avoid Like the Plague

Avoid Like the Plague

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I do not suggest staying here!

By

October 12, 2017

I stayed here with family while in town. We looked at 7 rooms which were all very dirty… Some had hairs on the bed, some had blood spots on the pillow, one had a horrible smell, one appeared to have puke splattered on the wall, all had more than just 1 thing wrong with them… we finally settled on a room that was “less dirty” than the previous 6 rooms. (The beds actually seemed clean, and we decied to just wash off using the sink, not take a shower.)
See the photos for yourself and realize these photos are from the cleanest option of 7 rooms we saw. This “clean room” had boogers and other things on the wall in the bedroom, toothpaste on the wall in the restroom, fingernail polish on the lamp, who knows what on the shower wall, ripped wallpaper, gum on the floor, …
I do not suggest staying here!

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Great Staff

By

October 08, 2017

I always stay at this hotel because of the friendly staff.

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Crowne Plaza Overview

By

October 08, 2017

Bed and cleanliness of bedroom was excellent, as was all of the staff we encountered.
This is an older property and the bath tub area was quite old and had visible mould around the tub.

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Wonderful stay horrible policies

By

October 04, 2017

club

When I checked in they charged the wrong credit card for my room. I had made the reservation with my card but someone else paid for our rooms. They still charged me

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Will not stay here again

By

October 02, 2017

Very poor room, dirty, dingy, holes in the towel, hair in the bath tube, and a dirty toilet. It was the worst room I have seen in a long time, and I will not be coming back to this hotel when I am back in the greater Cincinnati area.

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Great Hotel, Great Price!

By

October 02, 2017

club

This hotel is located conviently in the Cincinnati Blue Ash area. The staff is very friendly and helpful. The rooms are clean and spacey. The showers have great water pressure and the beds are extremely comfortable. The Wi-Fi works pretty well. I have stayed in this hotel multiple times and have never experienced any issues. Only positive experiences which is great for a hotel!

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