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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 928 reviews
86%
Recommend This Property

Ratings Breakdown

928reviews

  • 5 Stars
    565
  • 4 Stars
    187
  • 3 Stars
    75
  • 2 Stars
    57
  • 1 Stars
    44

EXCELLENT Hotel at a GREAT RATE!

By

May 22, 2017

club

Great hotel for stay-over in St. Louis. I will stay there again on future trips to the area.

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Great service, friendly staff and clean room

By

May 21, 2017

Great overall experience at the St Louis Crowne Plaza. The staff was very friendly and helpful at check in. My room was very clean and was ready for me when I arrived. I enjoyed a good meal in the hotel restaurant. This hotel definitely met my expectations for a Crowne Plaza.

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Comfortable bed and great service.

By

May 21, 2017

club

This Hotel provided the services I required for convenient access to airport. The hotel was a little dated but it was clean and had very nice staff.

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Uncomfortable Bed

By

May 19, 2017

The bedding was horrible. I ordered pizza to be delivered and had to come to the front desk to get it which was the hotel policy.

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Service was good but AC did not work properly.

By

May 18, 2017

club

This hotel could use an upgrade. Beds are worn and AC doesn't work properly in the rooms (at least in the two we were in).

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Good location

By

May 18, 2017

Wish it would of had hot tub/whirlpool - see other section

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great service

By

May 17, 2017

club

The place is nice every time I had come to St. Louis I stay here. My only concerned was that I was charged for the parking and the gate was open all day long so any one can just come in to the parking area.

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Excellent first stay at Crown plaza

By

May 17, 2017

club

It is a great hotel. I will add this to my search list in the future.

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Our stay

By

May 16, 2017

club

We loved everything about our stay at the Crowne Plaza. We do wish they had the Hallmark Channel tho.

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Stay here if visiting Saint Louis

By

May 16, 2017

The place was amazing. Beautiful!! Great location and very affordable for how nice it is. Highly Recommend this place.

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Poor front desk service

By

May 15, 2017

Overall good hotel but staff, mostly at front deak very poor.

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Stormy weather

By

May 12, 2017

club

We had two nights with alarms going off. One due to smoke alarm and one because of lightening striking building unit. Both times the staff were super busy, harassed by calls of guests ignoring sites alarms and instructions and yet the staff remained calm and helpful while dealing with chaos. Very professional and very courteous which I thought under the circumstances was beyond patient! Highly recommend this staff.

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