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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 1020 reviews
85%
Recommend This Property

Ratings Breakdown

1020reviews

  • 5 Stars
    607
  • 4 Stars
    206
  • 3 Stars
    87
  • 2 Stars
    68
  • 1 Stars
    52

A Delightful Stay !!

By

19 August 2017

From the moment we stepped in the lobby until we checked out, we were treated with professionalism and warmth. The(corner) room was lovely with lots of windows, a special touch. Classy decor with quiet AC and bathroom light and fan. Although we are not drinkers, we so enjoyed the complimentary glass of wine and the bartender was very nice, a special treat. The bed was delightful, firm but so soft. Loved the wingback chairs and the complimentary buffet breakfast was yummy !! Such a nice way to start the day. A perfect visit !! Our thanks to all of you !!!

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Overall decent stay

By

18 August 2017

club

Free breakfast should come with every stay really my only complaint
Didn't check in until 7am even tho I had a two night stay nothing was offered not even a extended check out

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Air Conditioning

By

18 August 2017

The air conditioning malfunctioned to full cold. It took about 1 hr. to determine that it was not responsive and it was already 2 am too late to remedy.

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Staying STL Crowne plaza

By

17 August 2017

club

今回は50人を越える人数での2日間の会議であったが、計画当初から非常に協力的で、こちらの要望に可能な限り応えられるよう、また、無理だとしてもそれに代替しうるような提案をしてくださり、とても助かりました。

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MAKE THIS YOUR PARKNFLY HOTEL IN ST LOUIS

By

15 August 2017

platinumelite

We have stayed at this hotel many times and us it exclusively when we are in St. Louis. All of the staff at this Hotel are excellent, friendly, and helpful. You will not be sorry you stayed at the CP at Lambert.

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The Great Staff on the planet

By

14 August 2017

platinumelite

The Staff at this Hotel always make me feel special!

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Best for park and stay or park and fly

By

13 August 2017

platinumelite

I love this hotel. The GM Is very involved. The air quality and sleep quality and the staff were wonderful. The best part is that they gave us free parking as we flew away for a few days. What a wonderful perk for platinum status :-)
Beautiful hotel and wonderful staff!!!

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Friendly staff.

By

12 August 2017

club

It seemed that each staff member cared about their job and the interest of customers. Clean and good value!

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Park and fly

By

11 August 2017

club

Clean and convenient. Nice restaurant. Courteous staff. Reliable shuttle to the airport.

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Felt like a King at the Crowne Plaza

By

11 August 2017

Amazing staff; beautiful facilities; great service. This property has restored my faith in the Crowne Plaza brand.

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A new standard in quality

By

10 August 2017

Short version: This placed rocked--stop researching and book your stay now.

Rest of the story:
Can't say enough good about this place. There are things you get asked in surveys and hotels rarely do them all but this placed checked every box. Check-in was great, room was great and the facility was great. When we walked into the room it was nice to see everything was as pictured on the website.

The concierge service was the highlight. The host/bartender that night is an absolute star. I can't remember a time I have been this happy with service I received for anything. Superstar attitude, skill and just an all around cool dude to talk with. My wife and I could not be happier.

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Comfortable

By

10 August 2017

club

The airline book me there because my flight was late and I did get not get my connection. Everything about the hotel and the shuttle to and from the airport was very good. The only thing I did not like was the loud music in TGI Fridays.

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