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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 825 reviews
87%
Recommend This Property

Ratings Breakdown

825reviews

  • 5 Stars
    501
  • 4 Stars
    170
  • 3 Stars
    66
  • 2 Stars
    49
  • 1 Stars
    39

New Year 2017

By

January 17, 2017

Excellent location close to the airport. Pleasing exterior design. Promp shuttle pickup . Quality dining on premises. Friendly and knowledgeable staff. Excellent amenities and family recreational facilities.

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Nice Hotel.

By

January 17, 2017

Hotel is clean and room was comfortable but did not like having to pay to park in the hotel parking lot for the night of my stay.

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Great

By

January 16, 2017

Good and fair price, I like the uniqueness of the St. Louis Airport Crown. I much prefer hotels with free breakfast vs paying at lower price. Also free parking is preferred as well.

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Awesome accomodations

By

January 16, 2017

platinumelite

Really enjoyed the concierge lounge.
Staff went out of their way to get us to the airport on time

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Nice hotel. Clean and comfortable

By

January 13, 2017

club

Bed was comfortable and the room nice and clean. Parking and shuttle to the airport was great.

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Bed is comfortable.

By

January 13, 2017

Hopefully in the future they train their staff to be more knowledgeable. Trying to check-in and check-out is really terrible. They were trying to borrow buses from other hotels to get everyone to the airport on time. We finally took an Uber. Do not even think about visiting the TGIF in the hotel. The absolute worst food and service I've experienced in all of my time.

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Great Stay

By

January 11, 2017

Loved the room. Very comfortable. I would definitely stay here again.

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One night stay

By

January 09, 2017

platinumelite

This hotel is very nice and clean. Love the fact that we could leave our car there while traveling from st. louis airport. The staff was very friendly and helpful.

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Happy Customer!!!!!

By

January 09, 2017

club

Great room with a balcony overseeing the restaurant!!! Loved that I was on the end with no one to rhe right of me. Cozy and Intimate!!!! Will stay again no doubt!!!!

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Love this hotel.

By

January 07, 2017

platinumelite

I love the staff at the Crown Plaza. They go out of their way to make me feel good. They are so friendly and personable. The rooms are well appointed and quiet.

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Parking

By

January 05, 2017

club

It was disappointing to be told that overnight guest had to pay for parking.

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Clean room friendly staff

By

January 04, 2017

club

As always great staff and clean rooms. Also TGI Fridays was great.

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