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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 935 reviews
86%
Recommend This Property

Ratings Breakdown

935reviews

  • 5 Stars
    569
  • 4 Stars
    189
  • 3 Stars
    75
  • 2 Stars
    58
  • 1 Stars
    44

shuttle

By

May 27, 2017

platinumelite

Airport shuttle was not prompt and after a late night busted flight it was not fun.

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Park, Sleep. And Fly

By

May 26, 2017

club

We stayed here overnight as we had a very early flight the next morning. The flight was at 6:00 AM, and the shuttle starts at 4:00 AM. We were concerned about cutting it close, but the shuttle actually left a few minutes early as it was full. We parked in a gated parking lot, and all was fine with the parking.
The room was well appointed, and staff was helpful and courteous.
We would return.

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Excellent stay!

By

May 25, 2017

platinumelite

Everything about this stay was perfect. Our only complaint was that room service stopped at eleven pm, which was after our arrival.

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Very good for a last second booking

By

May 25, 2017

Front desk and bar staff where very friendly. Easy access from hotel around the city just a pain in the butt to get to if your not paying attention.

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Good Looking from afar - but afar from good looking

By

May 24, 2017

club

The initial images from the website were striking and the real experience did not disappoint. It was beautiful. Were there is a big disconnect was the lack of cleanliness in the restaurant (TGI Friday's) and the excessive amounts of requests to get our room cleaned for a multiple night stay. The third request was finally acted upon at 9:00 pm!!! Be aware of the lack of a refrigerator, microwave and a hot tub after a long day of sightseeing in the city. I will definitely be more diligent as most every hotel provides these at the price point we paid...

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Great service and friendly staff!

By

May 24, 2017

club

My family and I was in the area due to a wedding and this is where the bride booked our rooms. The staff and the service was Great.

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you have to pay to park

By

May 24, 2017

club

Only issue was paying to park. Food from TGIF was amazing. Swimming pool was nice and clean. Room was comfy.

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EXCELLENT Hotel at a GREAT RATE!

By

May 22, 2017

club

Great hotel for stay-over in St. Louis. I will stay there again on future trips to the area.

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Great service, friendly staff and clean room

By

May 21, 2017

Great overall experience at the St Louis Crowne Plaza. The staff was very friendly and helpful at check in. My room was very clean and was ready for me when I arrived. I enjoyed a good meal in the hotel restaurant. This hotel definitely met my expectations for a Crowne Plaza.

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Comfortable bed and great service.

By

May 21, 2017

club

This Hotel provided the services I required for convenient access to airport. The hotel was a little dated but it was clean and had very nice staff.

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Uncomfortable Bed

By

May 19, 2017

The bedding was horrible. I ordered pizza to be delivered and had to come to the front desk to get it which was the hotel policy.

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Service was good but AC did not work properly.

By

May 18, 2017

club

This hotel could use an upgrade. Beds are worn and AC doesn't work properly in the rooms (at least in the two we were in).

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