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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4

based on 768 reviews
82%
Recommend This Property

Ratings Breakdown

768reviews

  • 5 Stars
    373
  • 4 Stars
    210
  • 3 Stars
    74
  • 2 Stars
    63
  • 1 Stars
    48

Good Except Internet

By

July 25, 2017

club

The overall experience at this hotel is average compared to other Crown Plaza hotels. The appearance, amenities, service from staff and cost for what you get is average. The breakfast included was a nice bonus (I think my company paid for all that). It's great that the pool and gym are open extremely late!
Improvements should be made with INTERNET SPEED and RELIABILITY as well as adding MORE gym equipment - especially since it's dangerously hot outdoors - more people utilize fitness indoors.

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Nice hotel!

By

July 24, 2017

club

I traveled to Chandler for business and my company booked this hotel for me. It's a lovely environment, but some of the common area features could be updated, or use a little TLC (some lifting veneer on the floor in the elevator). The breakfast buffet is better than average, but the variety of the room service menu is somewhat lacking. I have to include that I left a small electronic device in the room, and called housekeeping. They had not found it, but then contacted me over a week later when it did turn up. Not everyone is so honest!

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Good Stay

By

July 23, 2017

Nice rooms, appear new. Hospitable helpful staff.

Good location with many dining opportunities within walking distance.

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nice hotel

By

July 23, 2017

nice hotel and walking distance to many restaurants. only issue is I never received a final bill statement under my door

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Overall good stay.

By

July 23, 2017

Overall the stay was pleasant. Personnel are courteous and will accommodate most request. Needed batteries for TV remote and maintenance was there almost as soon as I hung the phone. Great, TY.
Downside, no microwave in room, and fridge tooooooo small, can´t take meal leftovers, nor heat up some tea.

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Plenty of Charm

By

July 22, 2017

Very nice hotel with plenty of charm. Location was perfect. Very friendly staff and clean rooms. Was traveling in business so didn't get a chance to take advantage of the Golf Course or Pool. Would definitely stay here again.

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Great Value and Property

By

July 21, 2017

club

Great value and property courteous staff nice location to amenities

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Staycatiin

By

July 21, 2017

This is a great property, very well maintained. Ee will be staying there again.

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Locations is great in Downtown Chandler

By

July 16, 2017

Lots of restaurants and the facility is very nice also

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Staycation

By

July 14, 2017

I didn't feel like driving back to the other side of town to go home so I opted into a staycation! I couldn't beat the price! Everything was super clean and the staff was friendly and helpful. Everything I could ask for was within walking distance, food, entertainment, ice cream! I'll be back!

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overview

By

July 13, 2017

i wouldn't come back to this location. very old hotel and not how it appears on the pictures. i've been deceived before but not quite like this lol. this is definitely not a 4 star hotel. probably more along the lines of a 2 star

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Staff at front desk

By

July 13, 2017

club

All of the staff especially Rommy was excellent and were the most accommodating and helpful. I was very pleased and felt my stay was made to be the best.

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