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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.3

based on 852 reviews
81%
Recommend This Property

Ratings Breakdown

852reviews

  • 5 Stars
    452
  • 4 Stars
    269
  • 3 Stars
    83
  • 2 Stars
    21
  • 1 Stars
    27

床铺舒适,房间安静,服务满意

By

March 25, 2017

我很喜欢这家酒店的工作人员,服务态度十分专业而友善,房间也是干净隔音,让我在一天繁忙的工作之后可以安心休息,酒店的安全措施也是十分到位,让我每次回到房间都能很放松。另外酒店周围十分方便,购物餐饮娱乐都有很多选择,出行也是方便,开车或是地铁对于我而言都能很便捷,以后还会继续入住该酒店,希望早餐的种类能是不是换一下,毕竟住的多了,每次吃基本都是一样的食物,口味具有稳定性,但是没有惊喜。

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待遇变好的皇冠酒店

By

March 25, 2017

新的会员制度让选择皇冠入住也是不错的。IHG酒店普遍服务都不错,分布也好,以后可以多选择。希望待遇能越来越好。

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酒店陈旧

By

March 23, 2017

比较陈旧的皇冠假日,该酒店配置最多是个Holiday INN,早餐也是各个皇冠里最一般,品种极少。健身房及游泳池的服务人员态度冷漠。

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服务令人满意

By

March 23, 2017

club

房间隔音不够好,有醉酒客人吵闹。不过和工作人员反应后能够得到妥善解决。总体服务还是很不错的,酒店位置很好,房间比较大。

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一切都还不错的酒店

By

March 23, 2017

酒店位置很好,因为前台不在一楼,迎宾指引很到位,早餐也很丰富。唯一遗憾的是,至悦会员能否享受hh,酒店宾客中心和前台说法不一,这点让会员很尴尬。

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前台服务好

By

March 22, 2017

club

服务一流。。。。。。。。。。。印象深刻。。。。成为我的首选。。。。。。。。。。会推荐给朋友。。。。。。。。。。。。。。。

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早餐不错 服务到位

By

March 21, 2017

club

长沙皇冠假日酒店的门口虽然比较小,但早餐不错 服务人员服务挺到位。整体感觉不错,性价比较高,期待下次出差的时候继续入住该酒店。

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很失望,早餐一塌糊涂

By

March 20, 2017

比较差点的皇冠了,早餐最差,连三星的holidayinn都不如,游泳池太小,而且浴室竟然分开的,要走好远

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位置不错

By

March 20, 2017

房型不是很理想,窗户看不见外面马路,比较压抑。

套房里有麻将桌,可能是方便本地人的爱好吧, 不是很实用,

前台开发票不是很利索,说没找到我的开票资料,索性没开发票。。。

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服务一流 舒适睡眠

By

March 20, 2017

非常好,宾至如归
从开始入住,就在前台得到了很好的招待,免费升级,而且房间相当之舒适,适合接待朋友和谈工作,非常感谢。
夜间非常安静,难得睡了一个好觉。

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不开心

By

March 20, 2017

第一天入住没大床房,开的标间,
第二天打电话前台问,前台男服务员说有大床房,
我表明已入住需要调房把标间换大床房,
换一个女服务员说没大床房了。

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床铺舒适,服务一流

By

March 20, 2017

platinumelite

感觉不错,也是第二次入住了,对于白金卡用户的礼遇也比较到位,情况允许的话能够给行政待遇就更好了,比较期待行政酒廊的待遇

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