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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.3

based on 978 reviews
82%
Recommend This Property

Ratings Breakdown

978reviews

  • 5 Stars
    533
  • 4 Stars
    298
  • 3 Stars
    92
  • 2 Stars
    24
  • 1 Stars
    31

环境一流

By

June 24, 2017

club

环境很好,相关服务周到,体现出人文关怀,早餐不错,健身中心也很不错,交通也很便利,床铺舒适,有助于睡眠。

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服务很好

By

June 23, 2017

club

前台小伙子罗勇业务水平和服务好,地段好,外出购物都方便,就是房间设施应该更新,床垫还不错,总来说都还是挺不错的一家酒店

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完美无瑕 还想要啥

By

June 23, 2017

预订之前有些犹豫,因为有些不好的评论。入住后觉得,这家酒店没什么好黑的:
- 地段绝佳,门口就是地铁和商业街;
- 员工服务水平出色;
- 硬件设施特别是房间布置高档,并不是常见的那种亮晶晶的玻璃感觉,很有质感;
- 早餐丰富,8层的泰餐性价比很好
- 健身中心也不错

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服务热情

By

June 22, 2017

club

酒店有点老旧了,要改善了!服务热情,还可以!入口也不怎么好找!还好有工作人员指引!!!!!!!!!!!!!!!!!

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设施、服务满意

By

June 22, 2017

club

住过惠州、阳江、北京、上海、长沙的皇冠假日酒店,对皇冠假日品牌信赖,设施和用品都舒适,服务水平也符合5星级标准,期待下次体验。

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非常好的一次体验

By

June 22, 2017

老牌的五星级酒店,地理位置绝佳,就位于地铁五一广场站旁边,离步行街很近。酒店里面的长沙小吃城非常赞。

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不错的早餐

By

June 22, 2017

club

早餐好吃,有水果送,水果很新鲜。客房整洁。设施齐备,大厅服务员态度不错。唯一遗憾的是水疗服务一般,性价比不高。

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房间舒适度较高,无线网络速度较慢

By

June 20, 2017

无线网络速度有待提高,房间娱乐设施可以适当升级,这次入住是一次比较满意的体验。还有洗衣服务不需要再一大早去敲客人的房门,有需要我们会跟前台或者礼宾部取得联系。

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房间宽敞舒适,位置便利方便

By

June 20, 2017

platinumelite

地理位置非常好,交通出行地铁打车很方便;周边购物中心很多,满足购物需要;步行可到湘江边,橘子洲头岳麓山观景距离近,特别是离长沙美食中心很近,方便饕餮们大快朵颐!会员升级之后的房间宽敞舒适,设备比较齐全。

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早餐丰富,设施陈旧,地理位置拥堵

By

June 19, 2017

club

由于我开车,所以感觉这次首先地址位置不太好,长沙的交通非常糟糕,开车出去很堵。另外停车场设计有缺陷,出行不太方便!

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房间舒适,服务一流

By

June 17, 2017

服务很好,针对我预定的房间进行了升级,房间十分舒适,比我预料的还要好一些!行政楼层的欢乐时光东西太少,可能是我去的时候已经没什么人了吧!总体服务很满意

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卧室灯跟镜子装饰不舒服

By

June 16, 2017

卧室灯跟镜子装饰不舒服,在床边上放一个大镜子晚上起夜很吓人的 边上还装饰两个白灯 感觉不很好
再就是太早了不能提供简易早餐就不要应客户

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