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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

4.1

based on 948 reviews
75%
Recommend This Property

Ratings Breakdown

948reviews

  • 5 Stars
    406
  • 4 Stars
    333
  • 3 Stars
    118
  • 2 Stars
    51
  • 1 Stars
    40

设施陈旧

By

March 26, 2017

硬件真不行了,破旧了,有噪音,空调声音大,浴池页南使用,电源找不到,睡在床上不方便充电。

大堂里杂人来来回回,隔起了酒的招牌,这哪是国际连锁啊。整个一个大杂烩!

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好地段

By

March 26, 2017

地处绝佳中心位置,春熙路闹市购物吃饭方便,房间在皇冠系列中稍小,服务都能到位,碰巧糖酒展销会头二天大堂有点乱,总算晚上还是不错的。

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位置好、早饭好

By

March 25, 2017

就在市中心,出行方便,虽然因为糖酒会有点堵车。早饭品种丰富,味道不错。房间虽然旧了一点,不过保养得很好,也很干净整洁。总体来说,入住非常舒适

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服务已经难以承担五星俩字

By

March 25, 2017

club

无论是酒店内部人员的素质还是酒店的餐食亦或是酒店的硬件设施,真的难以对的上五星了,更难对得起CROWNE PLAZA。

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可以吧

By

March 24, 2017

酒店比较旧了,但是位置很好,在商业区中心,到走遍办事情比较方便。价格也比较公道!下次可以还来入住此酒店。员工比较和善,应该总体还是可以吧,就是在地下停车上来找出口可能会走错酒店

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热情

By

March 24, 2017

卫生干净服务热情,很好,如果能赠送水果更好。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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地点方便

By

March 22, 2017

酒店始终略老了,大堂确实大,房间也还算宽敞,床和床品还算可以,卫生间设备太老了,早餐中规中矩,相比较周边新酒店劣势明显。

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Nice hotel in Chengdu City center

By

March 22, 2017

platinumelite

Good location. I can reach many places of interests in less than 20 mins from the hotel. The staff especially the IHG program helper Janey has done a lot of help to me.

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不会再来

By

March 21, 2017

员工服务满意只是因为该酒店会员关系的主动问讯和了解,以及大堂经理的妥善处理。除了部分高层,其他楼层非常老旧。

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客房设施陈旧,希望改进

By

March 20, 2017

本来对皇冠假日酒店的期待值是非常高的,但是在成都的假日酒店入住体验与期待中的有太多差距,办理入住手续时因为房间等一系列问题耽搁太多时间,令人难以接受,希望今后不会在假日遇到这样的事情,谢谢!

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会员服务细心周到

By

March 20, 2017

platinumelite

酒店宾客关系专员服务周到 每次入住之前必致电询问入住需求 CO后都及时关心入住体验…宾至如归的体验大致如此…
因为糖酒会期间 酒店大堂有所布展 对前台环境有所遮挡

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Spire Elite的礼遇令人失望

By

March 19, 2017

Spire Elite还不能随时使用,除了happy hour时间之外,居然还要收费。
升级的套房,装修非常一般,看着比较陈旧。
客房电源实用,不方便。

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