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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 414 reviews
91%
Recommend This Property

Ratings Breakdown

414reviews

  • 5 Stars
    313
  • 4 Stars
    69
  • 3 Stars
    21
  • 2 Stars
    3
  • 1 Stars
    8

Free Breakfast, Free Shuttle, Beautiful Hotel, Great Service

By

March 24, 2017

club

This hotel is a must if you have young children. The displays throughout the lobby are filled with stuffed panda's. Children loved it!
The free shuttle and breakfast added to the value received. It is away from the city but close to the main panda center. The shuttle will take you to the subway when you want to explore the downtown area. Cabs are cheap. About $10 for the two of us to the downtown area.
I have to give a special thank you to Miley at the check out desk. When we were leaving I asked her to write in Chinese our airline and the terminal for our departure. Instead, she took the time to go outside and speak to the cab driver, giving him the information. She also negotiated a price of 150RMB as a flat price for the one hour trip. Thank you again to a very professional and friendly staff member.

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不真诚的服务

By

March 19, 2017

platinumelite

无法想象在这家酒店碰到再小的问题给予的答复都是不真诚的。碰到情况给予的第一时间回复不是不知道就是撒谎,酒店住宿不仅仅是提供一间尚可一住的房间,而是与之匹配的服务。很不幸这家酒店的服务品质仅在真诚服务这一点上可提升的空间非常之巨大。

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成都保利皇冠假日酒店

By

March 19, 2017

酒店环境非常安静,服务很好。就是早餐有点差:牛肉面的料理有特别的味道,很难吃。成都的酒店:早餐、午餐没有点川味,太不可思议啦。198元的午餐,没有什么吃的,不值的啊。

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房间布置不错,位置太偏

By

March 17, 2017

club

房间布置不错,位置太偏,周边是熊猫基地。酒店早餐还行。晚餐一般,房间的空调是坏的。总体来说还行,服务员态度不错,但不专业,是我对皇冠品牌要求太高了吗,感觉没达到期望。

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环境清幽…

By

March 16, 2017

club

大的环境是比较好的,安静,而且相对的空气质量会好一些!服务人员也是很热情的…房间的格局是我个人比较喜欢的!有一个弧形的沙发…还有独立的梳妆台!大家会喜欢的!

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无人帮拿行李

By

March 12, 2017

club

坦白说,酒店性价比还算可以,房间硬件不错,唯一让人觉得扣分的地方,我们入住时带着小孩,行李很多,但是没有服务生接应,门口有一位服务生可能是负责车辆停靠的,也只问了我们是不是酒店的客人就走了,给人感觉很扣分。

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Great Hotel and Perfect service

By

March 06, 2017

Check-in and check-out was very efficient and staff very pleasant. The room was spacious and very nicely decorated with Pandas. Food at the Chinese Restaurant was delicious.

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Lobby bar need some improvement

By

March 01, 2017

club

When we ordered drinks especially cocktails, the bar stuff could not make cocktails for us. Wine options was not good either ( they have on the menu but all ran out)

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大环境还行,第二次了,感觉没有第一次好

By

March 01, 2017

这次通过中信8.5优惠通道居然没有早餐,说是2017新政策,但是除去优惠,一样的房价居然没有早餐,以前都是含早餐的,现在不行了

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环境很好,舒适休闲

By

February 25, 2017

platinumelite

酒店地理位置很好,闹中取静,比较适合休闲度假!加上配套设施还是比较完善!人员的服务意识和态度还是很不错的

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酒店硬件环境不错

By

February 23, 2017

酒店硬件环境不错除了空调太热,早餐质量不错品种比较少,晚餐味道不错价格适中, 员工服务一般,很少主动的关心和回答问题

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很好的皇冠假日酒店

By

February 21, 2017

platinumelite

很好的酒店,性价比极高,而且酒店工作人员都很nice,强烈推荐给来成都的所有人。
毗邻熊猫基地,除了离市区较远外,是同价位的最优选择!

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