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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4

based on 1070 reviews
82%
Recommend This Property

Ratings Breakdown

1070reviews

  • 5 Stars
    538
  • 4 Stars
    257
  • 3 Stars
    118
  • 2 Stars
    78
  • 1 Stars
    79

April, 2018 stay

By

April 18, 2018

club

The hotel is clean, bright and quiet. The room was excellent. the front desk and room service was excellent. The wait staff in the restaurant needs improvement. While the room cleaning staff did a great job their support for lost and found is rotten. Actually, I need a word worse then rotten but I prefer to not use a 4-letter word here. I lost something in the room (yes it was my fault), I let a message, 2 messages actually, and 48 hours latter have not received a reply. When I tried to speak with someone I was directed to a recorder message. I will next try to speak with the hotel manager and hopefully I will get better assistance. I expected more from hotel like this. They would get a A grade from me, but this lack of support brings it down to B-. Moral, don't leave something behind else you can kiss it goodbye.

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