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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1000 reviews
86%
Recommend This Property

Ratings Breakdown

1000reviews

  • 5 Stars
    562
  • 4 Stars
    233
  • 3 Stars
    109
  • 2 Stars
    59
  • 1 Stars
    37

Convenient overnight stop

By

March 25, 2017

club

Presently (March 2017) there is construction in and around the hotel which somewhat affected our stay. It took a couple of drives around the block to find the hotel entrance; during this stay, outside construction and road noise from adjacent interstate was present. The room was immaculate and the bathroom attractive with good amenities . Driving cross country, we are surprised that more attention is not paid to hotel bed pillows... almost consistently "lumpy"... The bed was OK; hopefully soon, hotels will start switching to "Memory Foam' type mattresses. Over all, our experience was nice; the front desk and bell staff were very pleasant and we will definitely return.

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Will definitely stay again

By

March 22, 2017

platinumelite

Efficient service and accommodating staff. Excellent view from the balcony. Local neighborhood a great place to explore and a pleasant walk to downtown.

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Nice Hotel

By

March 21, 2017

platinumelite

Great hotel and fairly close to all that Chicago has to offer!

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Location and friendly staff!

By

March 21, 2017

club

Great place to relax in the heart of downtown Chicago. Many restaurant choices and the people are awesome.

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Great price, great location

By

March 19, 2017

Excellent hotel, great price, staff very helpful. Rooms a little dated but overall great hotel.

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Great room

By

March 19, 2017

Great room. Staff was helpful. Like complimentary Happy Hour in lobby.

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Good stay

By

March 18, 2017

club

Was a pleasant stay while on business. Near the office and downtown.

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Exceptionally great staff

By

March 17, 2017

club

Each staff member I had contact with were simply wonderful in every way!

Very comfortable, clean, updated room. I will definitely stay at this hotel again!

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Great Night stay for Overnight Airport Delay

By

March 16, 2017

club

Affordable pricing, great customer service, and the room was very comfortable and clean!

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Business Stay in the Windy City

By

March 16, 2017

Overall a good hotel for the value. Easy to get in and out of, friendly staff and clean room.

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Layover in Chicago

By

March 14, 2017

club

The room was a welcoming place after three weeks in Africa. Our stay was brief, but comfortable.

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Lovely place to stay

By

March 13, 2017

U will stay with this company again. Planning a weekend getaway soon

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