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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 710 reviews
88%
Recommend This Property

Ratings Breakdown

710reviews

  • 5 Stars
    381
  • 4 Stars
    207
  • 3 Stars
    61
  • 2 Stars
    34
  • 1 Stars
    27

Highly recommended

By

March 28, 2017

All i can say is you will not be disappointed.staff are fab food is fab and the hotel grounds are amazing.

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Spa and stay

By

March 27, 2017

The spa staff were excellent, could not recommend them highly enough- very helpful and friendly nothing was too much. It was a shame this level of service did not extend to the staff throughout the rest of the hotel. When checking in the receptionist was more interested in people's outfits for an event that was taking place and not so interested in giving us relevant info about locations of places within the hotel complex even though we had said we had never stayed there before (I had asked questions about my stay package that we not really answered at all). The restaurant staff presented us with the bill halfway through dessert even though we had not asked for it as we wanted to purchase some drinks and took plates away as others were still eating. We asked for a cup of tea at the bar and told they 'had none' asked whether it could be sourced from the restaurant to which I got a blunt 'no' no effort to suggest or try to find any alternative. We did not have the right quantity robes or towels in the rooms (based on 2

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Nice hotel lovely grounds a bit let down by the gym

By

March 25, 2017

club

This is a huge complex and as such the gym is a bit of a walk from the main hotel area, not too nice on a cold dark night. Unfortunately the gym equipment was not very clean and not tuned in to the radio and only two tv chanels, one machine didn't work at all. I was expecting there to be a spa in the pool area, there was a sauna and steam room but not spa which was a let down.

The room was small but modern and comfortable. Again the cleaning could have been a bit better, there was a part of a biscuit under the units and something on the wall in the bathroom probably dried on shampoo but it should have been wiped clean.

The bed was comfortable, very soft and the linen was nice and fresh.

The choice of TV channels was pretty poor.

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Great hotel for a country getaway

By

March 23, 2017

club

This is a great hotel set in fantastic grounds with leisure facilities and a golf course on site. The hotel and room was very good and even with 2 weddings on, it was nice and quiet and you would not notice this was the case.
There were 2 issues, 1) a 'buzzing' all night in the room which I could not find the source of which made it hard to sleep, and 2) the bar staff were very slow and quite rude which was a shame. They annoyed many of the guests when I was waiting at the bar and in the end after a 20 minute wait I walked out empty handed...
Overall a good stay and I'm sure the hotel can deal with both of my issues very quickly.

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Great stay

By

March 23, 2017

Great stay made better by the wonderful Mary on Reception., for both checkin and checkout

Always love this peaceful hotel.

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Relaxing Stay

By

March 22, 2017

Great for a nice quite break to recharge batteries.

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Welcoming and comfortable

By

March 22, 2017

club

Our stay was excellent! We did stay already second time and would come back again :)

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Great room and great hotel

By

March 22, 2017

club

Apart from one person on the bar staff were excellent. Drinks service during wedding breakfast was slow and reactive. But a really classy hotel.

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Huge room brilliant for families

By

March 19, 2017

Loved the huge room and bathroom, the children loved it, evening meal was excellent quality, beautiful grounds and location, will definitely stay again

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Set in lovely countryside

By

March 18, 2017

club

Crowne plaza is my first choice of hotel. It is relaxing if you want it to be or can walk for miles in the grounds, go swimming and go to the gym.
Great food too.

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Great Service

By

March 15, 2017

platinumelite

The hotel is in a beautiful location and the staff were exceptionally helpful.

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Excellent leisure break

By

March 15, 2017

platinumelite

Friendly informative staff, good facilities and excellent walks around the grounds

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