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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4

based on 623 reviews
77%
Recommend This Property

Ratings Breakdown

623reviews

  • 5 Stars
    305
  • 4 Stars
    151
  • 3 Stars
    61
  • 2 Stars
    56
  • 1 Stars
    50

Honeymooner

By

April 21, 2017

club

Staff was great, pleasant, and professional. The room was large, and the beds super comfortable.

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Room was comfotable

By

April 17, 2017

Had a very bad experience at the Crown Plaza, check in time was 3pm and after arriving for a wedding at 5:30pm was told to check in again after midnight there were no rooms available, I eventually put my belongs in a friends room were I had an asthma attack from the drama at the desk.

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Disaster at Check In

By

April 11, 2017

club

We were with a huge group coming from a wedding ceremony and heading to the Reception. There was alot of us checking in. I had reserved 2 rooms and they were suppose to be near each other. We were also suppose to be in a block of rooms with the other wedding guests. Most of the rooms were not ready and there was alot of chaos. I was put on the 6th floor while my kids and grandkids were on the 1st floor. There was not even a room ready for the bride and groom. Someone who decided to stay at the end of the night got a room for alot cheaper. It does not pay to book in advance I guess. I am not sure I would stay there again or recommend this hotel.

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Crowne plaza

By

April 09, 2017

club

Plaza was amazing !! People were great!!! Room was clean and beautiful. Would most definitely stay there again!!!

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Not for the business traveler

By

April 09, 2017

If you expect to get a good night's rest at this hotel, do not stay. A large group of loud people checked in at 10:30 pm and the management doesn't care.

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Great hotel

By

April 07, 2017

platinumelite

Great staff and accomadations. I would stay again.

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Overall very excellent hotel and staff

By

April 06, 2017

I very much enjoyed my stary at your hotel. The staff, on all levels works very well doing their jobs.

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Good stay

By

April 04, 2017

club

Hotel staff was great. Front desk needs some help. Took a while to check In

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conclave weekend

By

March 31, 2017

Staff was friendly accommodating. Check in was good hotel was nice. Our room did not get cleaned the second night due to under staffing. The crab cakes were frozen. Expected better.

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Clean room amd great staff

By

March 31, 2017

club

I find this hotel to be a nice place to stay when in town for business. The staff is friendly, rooms are clean and the wifi service works well for my needs.

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Business syay

By

March 29, 2017

club

I stayed two nights at this hotel. All in all the experience was good. I liked the fact they had a restaurant/room service available. I did have issues getting maid service for the time I was there but otherwise, I had a good experience.

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A long but comfortable stay

By

March 28, 2017

platinumelite

Stayed at the Crowne Plaza for three weeks. Staff was very friendly and helpful. Staff working the breakfast buffet are very friendly and helpful. Food was also very good. Rooms were.clean and quiet. Will be staying there again when traveling to the Philadelphia area.

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