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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4

based on 656 reviews
77%
Recommend This Property

Ratings Breakdown

656reviews

  • 5 Stars
    318
  • 4 Stars
    161
  • 3 Stars
    66
  • 2 Stars
    58
  • 1 Stars
    53

Comfortable Bed and Convenient Location

By

June 21, 2017

Very pleasant and welcoming reception. Great bed and nice dark room even with an eastern facing room. Breakfast was good and very convenient. I did have some issues with house keeping which were mostly resolved. There were some things that did not affect my stay but did not quite fit into my vision of a Crown Plaza Hotel. There was an unsecured and trashed room near the ice machine on the 4th floor and the fountain out front was falling apart.

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Crowne Plaza - Wilmington

By

June 19, 2017

club

I travel for business frequently. This was one of the worst experiences of my life.
Condescending staff. Smelly guest room. Terrible food.

What more can I say. Just terrible.

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Friendly and convenient

By

June 16, 2017

club

The hotel staff was welcoming, polite and helpful. I stay at this location every time I am in the area.

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Love this property

By

June 15, 2017

club

I honestly love this property. The interior design is spot on, and gives this newer space the established, lived-in feel needed to make the atmospher warm and cozy. Then there's the gym. The gym, the gym, the gym. Earthy towns. Angled cieling. Full, high-shelf shades. This is a hotel fitness center to remember, folks. A

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Worst Crown plaza I have ever stayed at

By

June 14, 2017

The halls and common areas were disgusting and filthy. I checked out early after only one night I was going to say something to the manager in the morning but he looked hungover so I did not bother

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Great overall service

By

June 14, 2017

The overall service was awesome and this will be my choice of stay when I'm back in the area

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About my stay

By

June 14, 2017

club

My stay was quite pleasant. If I had one negative thing to say it wasn't about my actual stay. As a reward member I expected to recive the reward point but because I used clc then I don't because it's at a discounted rate and personally I think that's unfair especially with the amount of days that I stayed. Now that I know this then I will most likely stay where I do receive those points.

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Need to upgrade and work on reservations, and people skills.

By

June 13, 2017

Just about 90% of time staying there, you always seem to be a bother to people. They don't ever give you your "perks" for being a loyal IHG member. Reservations is like calling the Twilight Zone ..

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Crowne Plaza Fan

By

June 11, 2017

The cleanliness, and the comfort stand out here at this property, the staff were genuine, and welcoming! Great stat. Thank You!!!

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Stay-cation for a Day

By

June 09, 2017

club

Over the years, an occasional stay at a hotel has been a treat to myself - simply to get away from the normality of life and experience a space that was different from my home.

Many stressful life events are happening at this moment. I chose to go to Crowne Plaza as a quick retreat for myself. There was no planning; however, a room was available when I arrived and the service was excellent! the space was very clean; the bed was ooooh-so comfortable; and I got the reprieve that was needed at the moment. Please do the same for yourself when you can. It's worth the money.

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VP

By

June 08, 2017

club

Great hotel, and very comfortable for my business travels. I will continue to stay at these locations.

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Great location

By

June 08, 2017

It was a stay to play tournaments we had to stay here... we had no choice

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