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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 818 reviews
90%
Recommend This Property

Ratings Breakdown

818reviews

  • 5 Stars
    530
  • 4 Stars
    181
  • 3 Stars
    53
  • 2 Stars
    38
  • 1 Stars
    16

When in Columbus...Crowne Plaza Downtown is my choice

By

May 22, 2017

As a Gold Club member, this IHG property has what I'm looking for when I travel for business. Love the Club Floor experience -- this property's happy hour hostess/bartender is someone I always look forward to seeing again and chatting with; and the reasonably priced wine pours and/or cocktails are always a welcome perk following a long day at work. I'm not a morning person, so I really value the ease of the free breakfast, just steps away from my guestroom. And like the happy hour hostess, the breakfast host is also professional and always welcoming.

High quality bedding at this hotel -- including very fluffy pillows -- so comfy!

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Crowne Plaza Downtown Columbus

By

May 22, 2017

This location is probably the best value for the money in the Downtown Columbus area. It is minutes away from Nationwide Arena and a variety of restaurants and attractions. I just wish that they had a Airport shuttle, that is my only complaint.

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Great service and clean rooms

By

May 18, 2017

club

The staff was excellent. The hotel had a nice atmosphere. The room was clean and with a pleasant air and a comfy bed.

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HIGHLY RECOMENDED

By

May 16, 2017

Stayed at the Crown Plaza Columbus (Downtown) for the 2017 OVR volleyball tournament. Great staff, great location, overall wonderful experience.

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Friendly Staff Good Service

By

May 12, 2017

Good Value for downtown hotel connected to convention center

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Close to everything

By

May 10, 2017

club

Hotel was close to what we needed. Parking was fast

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Great hotel experience

By

May 09, 2017

club

Great hotel experience and liked being connected to the convention center. Very accessible.

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columbus

By

May 09, 2017

platinumelite

nice hotel. Worth staying there when on business or pleasure.

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Great Hotel

By

May 09, 2017

club

Very pleased with our quick stay at the Hitel. Super busy, we were checked in very quickly and were given a nice quiet room. Enjoyable stay, we were there to attend our Daughters volleyball tournament.

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Great Hotel Experience

By

May 07, 2017

This was a very pleasant experience. The room was clean, comfortable and conducive to my needs. Every staff member was extremely pleasant and helpful. Staying at the Crowne Plaza was a thoroughly enjoyable experience and I highly recommend it.

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Room and parking

By

May 02, 2017

I think the room was a great place for cleanliness is really good staff is good we had a good time they're nice hotel great place to stay close to all the attractions what we wanted to go to parking is a little high and that I'd recommend it to anybody

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Renovations are "coming" (they say)

By

May 01, 2017

This hotel had a great location and the lobby and bar were fresh and clean. TONS of great restaurants within blocks. And across the street (our thru enclosed skywalk) to the Convention Center.

My room on the other hand, had stained carpet, ripped furniture, and the bathroom felt like a 1950's YMCA locker room. I think I heard they are working on renovations, so don't stay on the 9th floor for a awhile.

And this wasn't good or bad, just different, that the "hotel restaurant" was a Max

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