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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 745 reviews
92%
Recommend This Property

Ratings Breakdown

745reviews

  • 5 Stars
    509
  • 4 Stars
    143
  • 3 Stars
    45
  • 2 Stars
    28
  • 1 Stars
    20

Front Desk

By

February 24, 2017

I got a call from front desk at about 9:45 pm to awaken from a deep sleep. I went to bed early because I had to get up at 4:30 to catch a flight home. It took me over an hour to get back to sleep. The call was to let me know I had charged my dinner bill to my room and they didn't have a credit card on file. I asked if I could settle the bill in the morning and the front desk representative agreed. This is disturbing that my valuable rest was interrupted for such a mundane reason.

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Keep investment or sell it

By

February 24, 2017

club

This is a nice property but if it's managed or run slacking staff make it like a poor place to stay... it need to be looked at in detail and restore it's issues like carpets and lazy staff it's due for a re vamp or upgrade . Keep the standard of 4 stars ...

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VERY comfortable rooms

By

February 23, 2017

club

This hotel has the feel of an upscale hotel with a great price. Love it here every time I stay. Food is awesome in the bar/dining area and with very reasonable pricing!

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Nice hotel!

By

February 23, 2017

club

Clean, comfortable and very close to the city center of Costa Mesa.

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Sleep

By

February 22, 2017

club

This hotel is a nice hotel beds are comfortable and it is quite throughout the night. I didn't have any issues as far as my room was concerned. The only thing I would suggest is if you paid for breakfast to make sure to ask about it at check in. The man that checked me in did not let me know about breakfast and how it operates. I made my reservations over a month ago I guess I just assumed the hotel would let me know about the breakfast I purchased.

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Great location; ease of experience

By

February 22, 2017

club

This survey is ridiculously long and consists of too many requirements. I'm sorry I started it!

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Comfortable place to spend a few nights

By

February 20, 2017

platinumelite

The hotel was comfortable and clean and the staff were friendly. It is not luxurious but it is perfectly adequate for a few nights stay. There is a nearby strip mall within walking distance with a lot of nice restaurants.

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Costa Mesa

By

February 20, 2017

platinumelite

Great hotel and comfortable place to stay. The staff is very friendly and always there to help. Updated restrooms are what stood out for me

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It was amazing

By

February 18, 2017

club

Roy and carnetta at the front desk were the nicest most friendly staff I've ever encountered

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Great hotel

By

February 17, 2017

club

We loved our room and the customer service! The pool area was great also, however the jets in the hot tub are currently broken. We still loved every minute of it and will be returning!!!

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Great place

By

February 16, 2017

club

Location was perfect and easily accessible from the airport.The rooms were comfortable.

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Lovely hotel

By

February 14, 2017

Excellent all around. The hotel is top notch and personnel are very professional and friendly.

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