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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 437 reviews
94%
Recommend This Property

Ratings Breakdown

437reviews

  • 5 Stars
    306
  • 4 Stars
    80
  • 3 Stars
    26
  • 2 Stars
    14
  • 1 Stars
    11

Great staff, Quiet room

By

July 29, 2015

platinumelite

The hotel is just right for 3 nights get away for my family.
Staff is friendly and great
i have front desk person his name is Javier helped me when i check-in. He totally great and frendly, pay good attention to the conversation, did a great job to satified my request. great staff!

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Beautful room, Comfortable bed and great service.

By

July 28, 2015

platinumelite

Went to Orange County to visit family, was at this hotel for 2 nights and the everything was more than i expected.

The room decoration, layout, furniture are just beautiful. The bed feels very comfortable. I and my son did enjoy some great fun time at the pool.

Will definitely stay here again.

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Perfect

By

July 26, 2015

platinumelite

Very happy with stay. Took great care of me as an elite member. Beautiful comfortable room.

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Everything was great but needed a refrigerator.

By

July 22, 2015

club

The only thing the room needed was a refrigerator.

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Good place

By

July 21, 2015

No complaints, clean room and decent staff. Decent location and easy to find off the 405. Would have wished the air conditioner was quieter.

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Restaurant

By

July 21, 2015

platinumelite

Dinner would be better with a wider choice of dishes and a lower cost structure.

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Here you go

By

July 20, 2015

platinumelite

I liked it better when it was the hotel before the Crown Plaza, but it's still pretty good

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Great service clean comfortable room

By

July 20, 2015

club

4 night stay very clean comfortable rooms and bed. Very convenient to access freeway beach shopping restaurants ect.

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Disappointed in the coffee

By

July 18, 2015

club

My overall experience at CP Costa Mesa was great except for the restaurant coffee, which was very poor by today's coffee standards. The coffee was not served hot and was very weak. I ate in the hotel restaurant 4 days in a row and the coffee did not improve. Please consider using a better quality coffee and a variety of preparations for your guests. They will really appreciate it!

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Location Location

By

July 17, 2015

platinumelite

The room was a little dated but was fine overall. The location was the big plus to our visit.

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Nice pool, nice facility

By

July 17, 2015

platinumelite

It would have been nice to have a continental breakfast included with the stay.

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Recent Stay

By

July 16, 2015

club

Statyed att this property several times over the past three years. Pool hot tub jets were non-functional during each visit. Makes me wonder if they were "ever" fixed or addressed.
Most annoying was having to revisit the fron desk each and every day to reactivate room keys - sometimes more than once per day.

Posted byHotelStaff
July 20, 2015
Dear Redwings1, Thank you for your recent stay at our property. Please accept our apologies for the challenging time you faced with our hot tub and your room keys. Your vital information has been passed along to our head engineer and will be used as a training opportunity for our staff. Being that you are a regular guest, please reach out to me before your next visit at 714 557 3000 so that we can ensure we have the best room for your next visit. Warm regards, Aldo Casanova Guest Service Manager 714 557 3000
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