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Rated 4.0 out of 5 by 99 reviewers.
Rated 5.0 out of 5.0 by Friendly staff Great experience very polite staff. Rooms were clean and clean. Wake up call - breakfast at hotel was excellent. Nice facility. July 6, 2014
Rated 5.0 out of 5.0 by Excellant Service My stay at this hotel encountered a wonderful and friendly staff. The guest room was so comfortable and quiet, a place to relax, unwind and prepare for the next day. It was so much like home. July 3, 2014
Rated 3.0 out of 5.0 by Room and fitness center needs to be updated Convenient location had the amenities of bar/lounge, restaurant, fitness center and pool. center badly in need of upgrading and equipment tuned rooms were ok but rugs had musty smell YMMV July 3, 2014
Rated 5.0 out of 5.0 by Pleasant experience We recently attended a conference at this facility and were quite pleased with the overall experience. The conference was most enjoyable, and the facility itself was most accommodating. Staff were attentive, and always addressed our issues. We stayed Wednesday thru Saturday morning. The food service provided by the Hotel was excellent and reasonably priced as well. From the time we checked in to the time we checked out, we never left the facility. The onsite restaurant provided excellent food, a good selection, all at reasonable prices. The service of the restaurant staff was most impressive; even the chef's came out to the dining area to ensure the food that was prepared and served met the customers expectations. I would highly recommend staying at this facility if you are travelling in the area. July 2, 2014
Rated 5.0 out of 5.0 by Friendly, hospitable staff The staff was extremely friendly and hospitable. The room was clean and in order. However the chair seemed out of place and took up too much room. It was situated near the air conditioner unit which made it difficult to reach the temperature controls. The food in the restaurant was excellent and prices were fair. The servers sometimes took a while to get back to you with and item due to the abundance of patrons. Overall, I would stay here again. July 2, 2014
Rated 5.0 out of 5.0 by Building The outside of the building needs to be remodeled. It is in real bad shape. The inside is beautiful and well maintained. The a/c was having problems with condensation in the lobby ceiling area and restaurant ceiling area. All the staff did a great in performing their assigned duties. I would recommend this hotel to other friends of mind. All the needs of the ignite conference where met. July 2, 2014
Rated 4.0 out of 5.0 by Overall good experience I read reviews prior to my stay. The small size of the room and bathroom were well founded, but what can you do? BUT the staff was great in every way. I was impressed by their sense of concern and efficiency of service. Cleanliness was evident at all levels. The restaurant was surprising good in terms of food quality, service and value. I thought the internet connection was slow and unreliable (at least for me). This is one area that might need an upgrade. Overall it was a really good experience. July 2, 2014
Rated 5.0 out of 5.0 by Excellent value for the money. The entire staff at the Crowne Plaza in Cromwell Connecticut are perfect. Always smiling and always competently helpful. The bartender is professional, simple, easy going, direct and pleasant. The rooms are quiet and crispy clean. Comfortable too and very easy to sleep. The hotel is spacious and grand with wide and long hallways in one of the conference areas, the public restrooms are always clean. A great place to go for business or as a comfortable place to stop in and relax. July 1, 2014
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