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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
59%
Recommend This Property

Overall Experience

3.3

based on 627 reviews
59%
Recommend This Property

Ratings Breakdown

627reviews

  • 5 Stars
    191
  • 4 Stars
    139
  • 3 Stars
    97
  • 2 Stars
    98
  • 1 Stars
    102

Very Good Stay For The Work Week

By

May 14, 2017

club

I was in town for work and this was a great fit for me.

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Disappointing stay

By

May 12, 2017

Bar bill over $100 gratuity of 20% pre-billed even when the service is less than 15% tip worthy. The bar tender never even told us of this policy. Poor policy that needs to be revised.

The room was 80 degrees for over two hours and AC was providing warm air.

Neither of the 2 phones on the room worked so I couldn't call down to front desk. Finally had to change rooms after 4 hours.

Iron didn't work.

Facilities need updating severely.

Hotel charged more for room with the "Show Rate" than it would for an IHG stay. Terrible policy.

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Bed was comfortable

By

May 10, 2017

club

Bed was nice and comfortable. The WIFI was very good.

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Did not have a good time

By

May 09, 2017

I did not have a good time when I stayed there. I could see some of the bad reviews before I decide to book the room but I believe it is not my really concerns until I had some unsatisfied with customer services. The only strength I like about the hotel should be a location which is really convenient.

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Great staff

By

May 08, 2017

club

The location was a bit disappointing. The overall stay was okay.

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Great service but freezing conference rooms.

By

May 07, 2017

club

The concierge and staff were extremely friendly and I had only minor problems (my room key card not working), which they resolved quickly. The hotel itself was fine, but the conference rooms were absolutely freezing.

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Location good

By

May 07, 2017

platinumelite

Besides the location, it's staffed with "Holiday in quality"
A decent old , small room ...a place to sleep only. Do not come hungry from work, food questionable.

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Great experience

By

May 04, 2017

club

The staff at this hotel was very friendly and helpful. It made my stay for the conference extremely pleasurable.

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Great Staff

By

May 01, 2017

The staff was very attentive to everything but the hotel exterior - mainly the roof top pool area.

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I felt like royalty

By

April 29, 2017

club

Front desk staff and valet were helpful, polite, and went out of their way to make my stay enjoyable. My room was clean and quiet with a wonderful view and when I awoke in the morning there was a news paper outside of the room door waiting on me. I will 100% be staying again.

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Crowne Plaza Review

By

April 27, 2017

club

Rooms were cleaned daily. Friendly staff for the most part. I guess five dollars is the going rate for a dos equis downtown anywhere.

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服务好停车方便

By

April 26, 2017

club

旅馆在down town,停车楼紧邻旅馆,周边先锋广场、水景广场、六层图书馆、自然历史博物馆都很近!餐厅前台服务人员热情,商务中心打印登机牌都很方便!

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