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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 801 reviews
77%
Recommend This Property

Ratings Breakdown

801reviews

  • 5 Stars
    350
  • 4 Stars
    206
  • 3 Stars
    115
  • 2 Stars
    79
  • 1 Stars
    51

Overall Poorly run Hotel

By

September 18, 2017

Staff not friendly, wasn't recognized as Platinum member.
Left room at 10am came back at 6pm room wasn't cleaned,when i call the front desk was told they were busy and didn't get to it.
I booked and confirmed King bed they put me in a room with a queen. The lighting in the room was very poor especially in the bathroom, my wife couldn't even put on make up in there.

There was never a valet attendant available in the evenings.

Just a very poor run hotel especially for a Crown Plaza.very out dated.

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Business Travel

By

September 18, 2017

club

Good for business travel, as it is in town. I thought the room was a bit small but still nice.

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The staff at the hotel are amazing.

By

September 15, 2017

club

Great place to stay, wonderful staff, awesome breakfast Centrally located and within walking distance to many local attractions and shopping.

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Good weekend stay

By

September 12, 2017

club

We were here with a group for a wedding. Hotel is older, but overall well maintained. Could use some new carpet, but the beds were comfy and the room was very clean. Bathroom small, as that is how they built them back in the day, but it had updated granite countertops etc.

We signed up to be on the "club floor", but didn't know that it isn't a "club floor" on the weekends - guess this perk (afternoon beverages and AM breakfast) is geared toward the weekday travelers. We didn't get charged extra to be there, but there is special key access to the floor, so others from our party were not able to easily come to our room (maybe that was a blessing in disguise!).

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Van

By

September 11, 2017

club

Took shuttle from airport. Didn't need to rent a car. Walking distance to Oregon District.

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Over priced; old hotel

By

September 08, 2017

club

We were very disappointed in our stay at Crowne Plaza. Staff didn't attend to guest needs and instead talked amongst themselves. Elevator are SUPER slow. Weddings and athletic events held on same floor, so drunk men were talking to our 12 year old girls. Bathroom is VERY small and had mold on it. Paid $150 at the restaurant which took over 2 hours to get our food

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Great Service Great Location

By

September 08, 2017

The best aspect of this hotel is the staff. It is always a dependable place to stay and is walking distance to Oregon District, Riverscape and the 2nd St. Market.

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Business stay

By

September 07, 2017

All very good. I enjoyed the lounge and had a very nice dinner

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Dayton

By

September 03, 2017

platinumelite

Great hotel. Excellent location. Amazing lounge. Comfortable rooms

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Nice Hotel

By

August 30, 2017

club

Overall stay was pleasant. Staff was friendly. Bed was comfortable.

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This hotel is old

By

August 29, 2017

club

This hotel needs to be torn down and rebuilt, The carpets in the hallways are threadbare and very old The bathrooms are the worst they are way too small and too crammed no room to move around

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Dayton

By

August 27, 2017

Great staff at check in and restaurant and the food was very good. Loved the views while I was dining

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