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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 627 reviews
98%
Recommend This Property

Ratings Breakdown

627reviews

  • 5 Stars
    509
  • 4 Stars
    97
  • 3 Stars
    12
  • 2 Stars
    3
  • 1 Stars
    6

Great Hotel and location

By

September 27, 2016

My No1 choice when visiting Dubai with great views over the creek to Khalifa Tower.

Pool area is great for kids and you can also enjoy the adjacent pool area at the Intercontinental Hotel.

Festival City mall is just next door and full of quality shops and plenty places to eat.

Well worth the visit and not a massive blow to the budget

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comfortable clean room

By

September 27, 2016

club

great service. The bathroom was well fitted out with all necessary items. The bedroom was very comfortable with a great view from the window.

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Great service, amenities

By

September 26, 2016

club

Had a very positive customer experience with this hotel. Super clean, great food, next to the mall. Easy to get transportation to/from airport and other areas in Dubai. Highly recommend it.

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Perfect Vacation

By

September 22, 2016

I stayed at the Crowne Plaza for only a short period, however I was able to relax and enjoy myself. I will continue to stay at the Crowne Plaza when I am in Dubai. Keep up the Great Work!

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Dubai Festival City

By

September 19, 2016

Very polite and welcoming stay! Corridor had bad odor but hotel put a humidifier with fragrance as soon as we mentioned it. Waited 25 mins for a 3 minute shuttle service but this was a free service so we were happy to wait!
Would recommend for a relaxing break and this was our second stay which had creekside view - much better than mall side first visit.

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Comfortable bed and great service

By

September 18, 2016

Crowne Plaza is setting a very pleasant level making my stay very enjoyable .

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Great service

By

September 12, 2016

club

The hotel takes care of all of your needs, but the staff are helpful, friendly and efficient. There was not a problem that they were not willing and able to resolve.

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Traumhafter Aufenthalt in Dubai

By

September 07, 2016

club

Super herzliches, hilfsbereites und freundliches Personal machte unseren Kurztrip nach Dubai zu einem tollen Erlebnis - quasi "zu Gast bei Freunden". Wir haben es total genossen und würden jederzeit wieder kommen!

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Awesome Hotel

By

August 30, 2016

awesome hotel and friendly staff , i will reccomend it for sure

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Excellent hotel

By

August 29, 2016

excellent in all respects - except for smoky bar! I would recommend this hotel for good service and convenience

Posted byHotelStaff
August 30, 2016
Dear "kevin macq" Thank you for your feedback and we are delighted that enjoyed your stay in the hotel. I hope to welcome you back and upon your return you can look into the Skyline bar its much smaller but non -smoking. Kind Regards Patria
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NUIT A DUBAI

By

August 29, 2016

club

TRES BON HOTEL AVEC UN EXCELLENT RAPPORT QUALITE / PRIX

IDEAL CAR PROCHE AEROPORT

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very confortable

By

August 23, 2016

the service and politeness of staff together with their experiance was above average.The restaurant was prepared in way that was inviting.staff at the reception were well aware of the customers need and their attention was excellent.the concierge staff were very helpfull and carefull while unloading and loading of the vehicle.The rest of the area appearance was inviting.

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