Rated 4.6 out of 5 by 120
Rated 2.0 out of 5.0 by Mik75 Fine hotel but technical issues
An LED in the ceiling of my room switched on at 2am and woke me up, after which I could not sleep anymore. Also, the reading light next to the bed seemed to have a mind of its own and switched back on. Mentioned these issues to the front desk in the morning and they sent a technician. Reading light issue was fixed, but LED problem persisted on woke me up once more. Over all the hotel is fine, but this issue caused me significant lack of sleep. I'm a regular in this hotel and a Gold IHG member. I have been staying in the hotel 2-3 times per year over the past 5 years. Would have expected a better room.
February 23, 2014
Rated 4.0 out of 5.0 by WDB198 Discreet but attentive
My visit coincided with a busy period at Festival City, and both the CP and the Intecontinental next door were very full. I was still impressed by the friendliness and attitude of the staff, and never had to wait long for attention.
My corner room on the 10th floor was beautifully appointed, with superb views across the Creek and along the waterfront. I noticed no noise from the corridor, and the heavy curtains did a good job of keeping out the morning sun until I wanted to be awake- just the thing after a late-evening arrival.
My one gripe about the room concerns the lighting: there's plenty of it, but the control panel by the bed was unfathomably complicated, so I found it impossible to select the one light I actually wanted on or off.
Otherwise, a pleasant stay in a well-equipped hotel that I'd be happy to visit again.
February 21, 2014
Rated 5.0 out of 5.0 by alamer great staff
spent a night in the hotel, and it was really something,
a great welcoming and upgrade at the reception,
rooms with a very nice view not mentioning how clean and comfortable the rooms are.
the concierge Lorenz was a great help with an always real smile on his face, thanks.
just the location is not really that good but the taxis tariff are acceptable
February 12, 2014