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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 1654 reviews
89%
Recommend This Property

Ratings Breakdown

1654reviews

  • 5 Stars
    964
  • 4 Stars
    463
  • 3 Stars
    124
  • 2 Stars
    53
  • 1 Stars
    50

Geschäftsreise

By

December 09, 2019

Top Lage / Gute Restaurantenauswahl / Pub / Tolles Frühstücksangebot / Freundliches und Hilfsbereites Personal / Schnelles und einfaches Check In beziehungsweise Checkout

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Excellent hotel

By

December 06, 2019

Yes, and as usual. It is an excellent hotel. My home when visiting Dubai. Always recognized as Ambassador Elite and receive upgrade to suite thanks to everyone in this hotel.

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Good Hotel

By

December 05, 2019

platinumelite

A good hotel great service and staff even if some of the rooms are a bit dated....

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Comfortable

By

December 05, 2019

club

Very good and comfortable stay at this hotel. Enjoyed with family.

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gutes Preis-/Leistungsverhältnis

By

December 02, 2019

club

sehr guter Service in einem etwas in die Jahre gekommenen Hotel

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Comfortable Stay with excellent lounge service

By

November 29, 2019

With a very early arrival I was invited to have breakfast in the club lounge. The club floor team is very customer related and proactive to make you feel home during the entire stay.
I can fully recommend to book club floor; it is the extra you need to relax after long business meetings.

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Convenient Location

By

November 29, 2019

10 minutes from the airport and close to D3

Decent choice of restaurants to choose from

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Great Hotel

By

November 26, 2019

platinumelite

Hospitality of the staffs and exceptional service of Camilla, Kanoat and Mostafa. All front office and concierge. Thank you so much for the warm welcome.

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Quality Stay

By

November 26, 2019

Being one of the oldest hotels at Sheikh Zayed Road, it has a good Location. Still luxury and currently they do some renovation. Very good organization and well trained staff! This is what I liked most about my stay.

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Old Crowne place Sheik Sayed

By

November 26, 2019

I have stayed in this hotel numerous times, and generally loves it. Now it is unfortunately getting older and service have dropped. New management?
Waited 30 min to get any attention while checking in. Too few people working, and nobody in priority check in. Also got charged double for the room(both deposit/precharge and check out charged), this is second time in this hotel

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Late night checkin

By

November 25, 2019

platinumelite

The early morning checkin was handled efficiently.

However checkout next day was slow and chaotic.

The hotel is good value but probably near the point of needing major refurbishment.

The cable tv was very quiet not clear picture.

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No good anymore

By

November 25, 2019

Check out process is a nightmare, takes so long because they don't have enough staff, plus watch the bills, you may get incorrectly charged

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