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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 856 reviews
95%
Recommend This Property

Ratings Breakdown

856reviews

  • 5 Stars
    602
  • 4 Stars
    193
  • 3 Stars
    31
  • 2 Stars
    15
  • 1 Stars
    15

Watch what you pay for !

By

March 27, 2017

Platinum member. I stay in IHG hotels at all times possible. Stayed here twice now. 1st time was great to be honest. 2nd time they have changed rules on club access that no one seems to know about, until they try to enforce them on you. Thankfully was only for 2 nights, and onward to Crowne Plaza Abu Dhabi for the remainder of my business week trip, who DO give to their clients what they purchase.
My tip is to make sure you know what room you have purchased against what they try to offer you on arrival. Back to Holiday inn now in this area. J.

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Nice hotel, lovely breakfast

By

March 24, 2017

club

Nice hotel, clean, spacious comfortable room, close to airport and within walking distance to metro station and two shopping malls. There is a bar that serves hot meals and three restaurants with lots of choice. Decent size pool. The breakfast is really good there is so much choice. Professional staff.

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staff

By

March 24, 2017

club

Very honest and hospitable people in every section. Prompt room service and good food. Enjoyed the stay.

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Service was very poor

By

March 24, 2017

I am an expire elite member and I checked in on 19th march 2017 . My partner was having a bday on 20th march and I had requested to upgrade to suite or give access to lounge but the hote people denied . and the rooms were vacant still they didn't given 2 level upgrade.
Reply not satisfied with the service offer .

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Great Service

By

March 22, 2017

This was my first visit to Dubai, booked with a tour group. The staff at the Crown Plaza Deira was thoughtful and accommodating. The room clean and comfortable. I liked that the hotel was close to the metro station. The food was great.

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Top Notch Staff

By

March 21, 2017

platinumelite

I highly recommend the Crowne Plaza in Deira area of Dubai because of the friendly and helpful hotel staff. The guest rooms are lovely with comfortable tubs and hot water. I enjoyed the complimentary fruit basket delivered to my room. I had a restful sleep before my flight back to Kabul. It is very easy to hire a taxi because of the helpful Crowne Plaza staff.

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Client service

By

March 20, 2017

club

Staff / superviosrs in the reception should be more flexible and accomodati b to clients needs.

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Old, bad and not recommended!

By

March 19, 2017

This hotel needs to be closed and get totally refurbished!

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Great housekeeping service .

By

March 18, 2017

Nice hotel,with modern design rooms, tasty breakfast,reasonable price for room ...,nice large pool...

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Stay review

By

March 18, 2017

Very good property, friendly staff, clean room and excellent facilities

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Short Stop In Dubai

By

March 17, 2017

As a IHG Member I was looking for a good value hotel that was close to the Airport for a couple of nights in Dubai.

The hotel is a little old but well maintained. I was in a club room which was very comfortable and great amenities, only small issue was the smell from the 6th floor area (Didn't extend to the rooms thankfully).

Pool area basic but good sun loungers and very clean with excellent bar area (Thank you to your man on duty very helpful sorry I dont know his name).

Over all a pleasant stay for business (Club lounge very good and again very helpful staff).

Thank you.

George (Glasgow UK)

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Good Hotel and Great Staff

By

March 12, 2017

The location in Deira suits me and I prefer to be away from Sheikh Zayed Road. Anyway the staff at this hotel are excellent and I always have a great stay. The Executive Lounge is fantastic where Gina and the team look after you as a valued guest

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