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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 645 reviews
85%
Recommend This Property

Ratings Breakdown

645reviews

  • 5 Stars
    351
  • 4 Stars
    163
  • 3 Stars
    61
  • 2 Stars
    48
  • 1 Stars
    22

Comfortable bed and great service.

By

May 26, 2017

platinumelite

Made my stay very satisfying. I felt very safe in the area. Several restaurants other than the hotel to eat at.
Location was easy to get to. Plenty of parking. I had stayed there before and they improved a lot with the new renovations. Staff very friendly.

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Would not recommend but would visit bar/lounge only

By

May 26, 2017

club

We were booked for the Sunburst Beauty Pageant May 19 -21, 2017 that my daughter was participating in. The staff was courteous at Friday check-in. Saturday we had no hot running water. I called the Front Desk several times and they apologized and took off one night stay. My two daughters and I were unable to shower or wash our hands. It was fixed they said but then Saturday night and Sunday morning no hot water!!! I told the Front Desk and they called mainteance. Maintenance said it was not the hotel's fault or my fault but the contractor's fault. He told me he would turn up the boiler 20 degrees and to let the water continue to run! Really? I missed half of my daughter's pageant both days, unable to shower or our hands or even use the hallway bathrooms becauase they were out of service!!!!!!! I was not offered to stay in another room and the manager would not take off another nights stay. The manager did not wear a name badge and he was not very accommodating since he stated that it was just a small pocket of hotel rooms that were affected with no hot water and he was sorry. We were in room 169, first floor end cap. I am very disappointed with the Crowne Plaza hotel! My family was unable to shower, sanitize our hands, not wear our packed clothes! WHO PUTS ON CLEAN CLOTHES ON A DIRTY BODY!!!! It's a safety hazard and by rights should have been placed in a hotel with hot running water...we are not savages!!!!!

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Great service, nice rooms

By

May 26, 2017

club

Thumbs up! Always helpful desk staff and comfortable beds here.

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Comfortable bed and great front desk service

By

May 24, 2017

Nice place to stay for a short weekend. However, their breakfast is lacking; it is not a free continental breakfast, but unfortunately tastes like one. We also were disappointed that housekeeping did not come to our room and change the bed sheets and replenish towels etc. even though we stayed for multiple nights.

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The bed was okay but no shower

By

May 23, 2017

club

None we had no water for over 24 hrs I will not be returning to this hotel ever again

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Great service and comfortable room and bed

By

May 23, 2017

club

Very nice hotel they treated us very nice. It's super clean.

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Underwhelmed Experience

By

May 22, 2017

platinumelite

This property did not live up to how I see a Crown Plaza hotel.

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Meh...

By

May 21, 2017

club

No hot water and clogged tub. Hotel never contacted me about the issue.

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Great place to stay on northside of Columbus

By

May 19, 2017

club

Had a pleasurable stay at the Crowne Plaza. Looking forward to using the hotel on my frequent stays in the Columbus. area.

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Family getaway

By

May 18, 2017

club

We stayed at the Crowne Plaza as part of a package offered on travel zoo. What a steal!! Paid 99.00 for a night stay, 2 tickets to the zoo, and 2 breakfast buffett!! The hotel was nice and the rooms were very nice. Staff was friendly, and pool was prefect for the kids. The breakfast buffett was one of the best I've had in a hotel. Overall great experience. Would stay there again.

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Great experince

By

May 18, 2017

club

Great experience. Would recommend to stay at the hotel. Convenient location and friendly staff.

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Business trip

By

May 13, 2017

club

Great bed food people bar and cost.as far as hotel chains go this was best all around amenities and staff.......

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