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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 663 reviews
85%
Recommend This Property

Ratings Breakdown

663reviews

  • 5 Stars
    362
  • 4 Stars
    167
  • 3 Stars
    63
  • 2 Stars
    48
  • 1 Stars
    23

Relaxed

By

June 22, 2017

club

Enjoyed my stay in a clean and nice room. Staff was friendly and accommodating

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Nice place to stay

By

June 17, 2017

Staff was great. Room was nice. Breakfast was better than most, but, I think they cooked the bacon in a microwave.

Bacon should never be cooked in a microwave.

Everything else was excellent.

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Very friendly and nice

By

June 17, 2017

Bought a stay that included zoo tickets and overnight stay from travelzoo... Great bargain. Enjoyed ourselves.

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short getaway

By

June 16, 2017

club

the room only had one chair. waste baskets were not emptied and coffee supplies were not replenished

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Comfortable bed and great service

By

June 16, 2017

club

Thanks for clean room and great service by front desk staff and dining staff

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Very good staff

By

June 15, 2017

club

Lovely place and relaxing atmosphere. Breakfast was OK

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Great service and large room

By

June 13, 2017

I only stayed one night but the room was nice and the staff was very helpful.

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Good breakfast and great staff

By

June 11, 2017

1) no clock in the room
2) need to repair a toilet leak. I could not sleep due to The leaking noise.

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Rough Stay

By

June 10, 2017

First night I didn't sleep due to a screaming toddler next door. Front desk told me they were checking out the next day. When that didn't happen (might have been a new toddler), I packed up my stuff and requested a move. First day in my new room I didn't get cleaning service. I had to go and get fresh towels myself because cleaning staff had gone home.

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Family trip

By

June 09, 2017

club

My children and I stayed at this hotel as part of a Zoo package deal. The deal was nice and affordable. Breakfast was provided as well and it was delicious and fulfilling. The rooms are nice and clean. Overall the stay was very relaxing.

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Stay

By

June 08, 2017

Good stay, very nice hotel. Quiet area, would recommend to a friend

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walkingall day

By

June 07, 2017

club

After spending all day walking I was very much looking forward to relaxing in a hot tub.
And having to get up early the next morning for another long day of walking I was very disappointed there was no continental breakfast.
The hotel itself was very nice and clean.
Staff at the front desk was exceptionally nice and helpful.

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