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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 1123 reviews
82%
Recommend This Property

Ratings Breakdown

1123reviews

  • 5 Stars
    603
  • 4 Stars
    273
  • 3 Stars
    107
  • 2 Stars
    88
  • 1 Stars
    52

Judge a book by its cover in this case

By

April 19, 2019

There are literally a half dozen other hotels within a quarter mile radius that are newer and nicer. The staff at this hotel got a lot of things wrong for me and instead of making it right or even apologizing, made excuses. I only stayed here because of a team event and would not have otherwise. I would never consider staying at this property again.
Rooms were outdated and felt somewhat dirty. The rollaway bed I slept on was broken in the middle so it was like sleeping in a hammock, which actually wasn't horrible.
Did not receive a "guaranteed" upgrade per my status
Did not receive a $20 bar credit per my status
Did not receive complimentary water per my status
I brought these deficiencies to the attention of the front desk and an excuse was made each one.

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