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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 587 reviews
85%
Recommend This Property

Ratings Breakdown

587reviews

  • 5 Stars
    316
  • 4 Stars
    149
  • 3 Stars
    68
  • 2 Stars
    35
  • 1 Stars
    19

Very good stay.

By

April 25, 2017

club

A very good value and comfortable stay. We received a warm welcome. Location is excellent.

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Great room comfortable and clean

By

April 24, 2017

club

Great hotel lovely staff really close to city centre but not too close i.e. Not too noisy late at night . Would definitely stay again

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Easter stay

By

April 24, 2017

platinumelite

Good location looked after very well only down side the rooms in need of refurbishment very dated , the bar ran out of beer so only one pump was working and the bottled beers warm. all other aspects of our stay was excellent

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Not bad

By

April 23, 2017

club

Hotel mejorable. Bonito edificio antiguo bastante bien conservado pero...

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Great location and wonderful staff.

By

April 21, 2017

Upon arrival we were given a wonderful reception. Our room was very nice with a separate room for our daughter who thought that was great. We didn't really use the dining facilities but the club lounge was great giving a nice atmosphere with a couple of free drinks. My only criticism would be the temperature of the swimming pool which was to be blunt freezing. That said the reception staff seemed concerned about this and it may have been a fault rather that the standard.

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Scot is the best Concierge ever

By

April 21, 2017

Our best thing out from staying at Crowne Plaza Royal Terrace is actually Scot the concierge, he is very helpful, knowledgeable and very keen to help us.

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Comfortable bed and great service.

By

April 16, 2017

club

good breakfast and lovely room. Gym good, but could have been bigger.

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Business

By

April 11, 2017

platinumelite

Excellent stay. Great room
Excellent breakfast
Great location. Would stay again

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Family holiday

By

April 10, 2017

club

Great hotel, with very friendly and helpful staff. We really enjoyed our stay.

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Ozzie

By

April 10, 2017

Club room not worth extra charged
I use a CPAP machine ther was no power point near bed so we had to run extension leads across from closest power point but this seems to be a common thing in U.K. As we had the same issue at all the hotels we stayed in

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Excellent hotel

By

April 09, 2017

platinumelite

Highly recommended, great location and wonderful staff.

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Nice hotel

By

April 09, 2017

Very pleased with hotel and the upgrade we received. Fantastic service from the young concierge....superb. Breakfast excellent. Club room ok.....slow in topping up wine in happy hour and not much food!

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